Digital Empowerment
for Social Housing

Communicate | Automate | Integrate


We understand We collaborate We deliver

Our customers are at the heart of everything we do. With our Total Engagement Program, we assess that we can meet the customer's objectives and partner with them through that initial project and review its success jointly. Our talented and experienced team of designers, developers, project managers, customer success, and dedicated support team work with you collaboratively and transparently, delivering the very best results - no matter what the challenge.

With nearly 20 years of sector experience in delivering digital solutions which make a difference to you and your tenants. We believe the right digital partner combines the best platform, and best processes, delivered by the best people delivering long-term partnerships with our customers. 

The Solutions we offer

Explore the most comprehensive Digital eXperience Platform designed specifically for Social Housing

Click below to see our solutions for your role!

What do our customers say?

Testimonial - Shepherds bush

Testimonial - Shepherds bush


Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!

Andrew - Communications Business Partner

Shepherds Bush - Website


Testimonial - SYHA

Testimonial - SYHA


Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!

Claire Matthews - Project Manager and Business Change

South Yorkshire Housing Association - Portal


Testimonial - Cross keys

Vocoll - Old iphone.png


Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!

Katie Taylor - Communications Manager

Cross Keys Homes - Vocoll


Testimonial - Westward

Testimonial - Westward


‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’

Vanessa - Communications Manager

Westward Housing - Website


Testimonial - Regenda

Testimonial - Regenda


“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”

Regenda Homes

The Numbers that count

The Housing sector is always changing, with new demands on resources, legislation changes and more scrutiny than ever on Value for Money, ESG, and return on investment (RoI).

  • 150+ Social housing solutions
  • £28m+ Calculated annual savings 
  • 1.3m+ residents served
  • 20+ years sector experience


Under the umbrella of our Digital eXperience Platform, we are continuously developing new applications and functionality guided by the community through our Customer User Groups.

  • code symbol

    VerseOne CMS

    Advanced, enterprise-grade content management and web publishing

  • process-automation

    Process Automation

    Use pre-built examples or create your own automated workflows

  • product stack image

  • arrows-spin.svg


    Securely link systems to transfer data & improve functionality

  • live chat

    Live Chat

    Engage users directly and deploy knowledge-bots

Read more about our products!

Design & Implementation

Expert, ISO accredited specialists work closely with you to ensure the end result matches your vision and helps meet your objectives.


Read more about our Services!

Managed Cloud

Complete peace of mind with a fully managed cloud service to keep your solution fast, available, and secure.

  • Planned up time

    99.98% planned uptime

    High-availability servers with intelligent load balancing and advanced fail-over.

  • Secure as standard

    Secure as standard

    ISO27001 accreddited & multi-tier defences block over 180,000 malicious activities a day

  • Accreditation logos cyber essentials, iso 27001, iso9001

  • Pin point recovery

    Pinpoint recovery

    With daily full backups, real-time database backups and easy restoration

  • UK only data centre

    UK-only Datacentres

    All data is held in Microsoft Azure’s UK South Data Centre with no 3rd party data processing

Read more about our Managed Cloud service!

Active Support

Ongoing, personalised help and advice from industry experts dedicated to your success.

Read more about our Customer engagement!

Social Housing Events

  1. How to Clean Your Dirty Data

    Recurring event

    Event types

    •    Social Housing

    Event summary

    The storage and use of poor data can be detrimental to your residents

    Insights drawn from accurate customer and asset data is critical for all Housing providers. After a


    1. From £0.00
  2. Making website content accessible to all in line with WCAG guidelines

    Recurring event

    Event types

    •    Social Housing

    Event summary

    Within Housing Associations accessibility can be a real challenge and making content for all is vital for inclusion and the tenant experience. With the new WCAG 2.2 guidelines coming into effect in


    1. From £0.00
  3. Unpacking UI & UX design for your Website

    Recurring event

    Event types

    •    Social Housing

    Event summary

    Having an engaging digital platform can help you build trust with your users, creating a good user experience and promoting positive interactions with your website.

    The Creative and User


    1. From £0.00
  4. Does your intranet help to measure and enhance employee happiness?

    Recurring event

    Event types

    •    Social Housing

    Event summary

    72% of all employees in Europe are “quiet quitting”, whilst Inside Housing warns that more than half of social housing employees expect to move jobs in the next 12 months. 


    1. From £0.00
  5. Improve Staff Onboarding & Retention

    Recurring event

    Event types

    •    Social Housing

    Event summary

    We are delighted to announce a series of free to attend webinar which will showcase how you can transform your staff intranet into an Integrated Digital Workhub by using VerseOne’s Digital Ex


    1. From £0.00

Latest News in housing

link go live.png
Link group go live

VerseOne is pleased to announce the go live of a series of websites created for Link Group. The project was to take all seven websites and move them to the VerseOne platform, after issues were rais...

Houses in UK street
Will you be compliant with the new Consumer Standards in April 2024?

The Regulator of Social Housing’s recently published new consumer standards will be introduced in April 2024, following a period of consultation. The new standards seek to meet the expectations ...

Trent and Dove launch their new website

New website launches successfully, moving them onto a platform that will continually be enhanced....

Housing Blog Image 02.jpg
DataSure Launches to Help Social Landlords to Deliver Better and Safer Housing

VerseOne, the specialist provider of market-leading digital transformation to the housing today announces the launch of DataSure, an AI-driven software solution aimed at helping social housing provide...

Estuary - iPhone 12 Pro (2 screens) Mockup.png
Launch of Estuary Housing Association's Intranet

As part of a wider project VerseOne is delighted to announce the launch of Estuary Housing Association's Intranet - the final piece following the launch of the portal and website. Following the...