Communicate | Automate | Integrate
Our customers are at the heart of everything we do. With our Total Engagement Program, we assess that we can meet the customer's objectives and partner with them through that initial project and review its success jointly. Our talented and experienced team of designers, developers, project managers, customer success, and dedicated support team work with you collaboratively and transparently, delivering the very best results - no matter what the challenge.
With nearly 20 years of sector experience in delivering digital solutions which make a difference to you and your tenants. We believe the right digital partner combines the best platform, and best processes, delivered by the best people delivering long-term partnerships with our customers.
Click below to see our solutions for your role!
Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!
Andrew - Communications Business Partner
Shepherds Bush - Website
Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!
Claire Matthews - Project Manager and Business Change
South Yorkshire Housing Association - Portal
Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!
Katie Taylor - Communications Manager
Cross Keys Homes - Vocoll
‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’
Vanessa - Communications Manager
Westward Housing - Website
“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”
Regenda Homes
The Housing sector is always changing, with new demands on resources, legislation changes and more scrutiny than ever on Value for Money, ESG, and return on investment (RoI).
Under the umbrella of our Digital eXperience Platform, we are continuously developing new applications and functionality guided by the community through our Customer User Groups.
Advanced, enterprise-grade content management and web publishing
Use pre-built examples or create your own automated workflows
Securely link systems to transfer data & improve functionality
Engage users directly and deploy knowledge-bots
Expert, ISO accredited specialists work closely with you to ensure the end result matches your vision and helps meet your objectives.
Creative team with over 15 years’ Social Housing digital experience
Complete freedom to modify your solution as your needs evolve
ISO9001 accredited project managers dedicated to each project
Device-appropriate and WCAG AA compliant
Complete peace of mind with a fully managed cloud service to keep your solution fast, available, and secure.
High-availability servers with intelligent load balancing and advanced fail-over.
ISO27001 accreddited & multi-tier defences block over 180,000 malicious activities a day
With daily full backups, real-time database backups and easy restoration
All data is held in Microsoft Azure’s UK South Data Centre with no 3rd party data processing
Ongoing, personalised help and advice from industry experts dedicated to your success.
Ensures customers are getting the most out of their solutions with active reporting & recommendations
Get help whenever you need it, however often, without restrictions.
Regular reviews, commercial support and your internal champion
The latest features, fixes and maintenance included as standard
The storage and use of poor data can be detrimental to your residents
Insights drawn from accurate customer and asset data is critical for all Housing providers. After a
Within Housing Associations accessibility can be a real challenge and making content for all is vital for inclusion and the tenant experience. With the new WCAG 2.2 guidelines coming into effect in
Having an engaging digital platform can help you build trust with your users, creating a good user experience and promoting positive interactions with your website.
The Creative and User
72% of all employees in Europe are “quiet quitting”, whilst Inside Housing warns that more than half of social housing employees expect to move jobs in the next 12 months.
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We are delighted to announce a series of free to attend webinar which will showcase how you can transform your staff intranet into an Integrated Digital Workhub by using VerseOne’s Digital Ex
VerseOne is pleased to announce the go live of a series of websites created for Link Group. The project was to take all seven websites and move them to the VerseOne platform, after issues were rais...
The Regulator of Social Housing’s recently published new consumer standards will be introduced in April 2024, following a period of consultation. The new standards seek to meet the expectations ...
New website launches successfully, moving them onto a platform that will continually be enhanced....
VerseOne, the specialist provider of market-leading digital transformation to the housing today announces the launch of DataSure, an AI-driven software solution aimed at helping social housing provide...
As part of a wider project VerseOne is delighted to announce the launch of Estuary Housing Association's Intranet - the final piece following the launch of the portal and website. Following the...
