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Healthcare | Latest news

When someone asks AI about your services, who answers?

Your website is now the source, not the destination Take a real search: "[your hospital] cancel my appointment" or "[your housing association] report a repair". For that search result or answer to b...

How Royal Surrey cut induction complaints by 90% and tripled uptake of antenatal education

For years, Kate Conway started her working day on an apology round. As antenatal matron at Royal Surrey NHS Foundation Trust, she would walk the ward talking to women waiting for inducti...

22 Years of Innovation at VerseOne

VerseOne is celebrating 22 years of innovation this August, with its latest technology and continued sector expertise earning the company recognition as Innovator of the Year 2026 by Executive Headlin...

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How to safely harness the power of AI

VerseOne helps organisations connect systems, automate processes and deliver better digital experiences. AI naturally extends these capabilities — but needs to be deployed responsibly. Find out...

VerseOne supports Queen Victoria Hospital Charity to recognise hard working hospital staff

VerseOne is supporting Queen Victoria Hospital Charity through a donation that will contribute towards recognising hard working staff at Queen Victoria Hospital. As the dedicated charity of...

Connected Digital Front Doors Take Centre Stage at the VerseOne Summer Conference

The VerseOne Summer Conference brought together Healthcare and Social Housing leaders from across the UK, alongside industry experts and technology specialists, to share ideas, experiences and practic...

VerseOne Achieves Highest Grade for ISO 9001 and ISO 27001 Certifications

VerseOne achieved the highest grade when successfully obtaining its ISO 9001 and ISO 27001 audits in March 2026, reinforcing the organisation's commitment to quality, security and continual improvemen...

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Alan Neilson on the Interim Findings into Maternity Services in England

Alan Neilson, Founder and Executive Chairman of VerseOne CEO of VerseOne, on the Interim Findings into Maternity Services in England As I prepare to become a grandfather again, this report resonate...

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Digital Workplaces for NHS Staff Retention

Workforce shortages and rising service demand have made staff attraction and retention central to NHS strategic planning. Trusts are looking beyond recruitment alone and focusing on how to create work...

Highlights from the VerseOne NHS Winter Conference

The VerseOne NHS Winter Educational Conference brought together digital leaders, communicators, and innovators from across the NHS for a day of insightful discussion, shared learning, and practical in...

Social Housing | Latest news

When someone asks AI about your services, who answers?

22 Years of Innovation at VerseOne

How to safely harness the power of AI

VerseOne helps organisations connect systems, automate processes and deliver better digital experiences. AI naturally extends these capabilities — but needs to be deployed responsibly. Find out...

Connected Digital Front Doors Take Centre Stage at the VerseOne Summer Conference

VerseOne Achieves Highest Grade for ISO 9001 and ISO 27001 Certifications

Complaints After Awaab: Strengthening C Grade Outcomes and Resident Trust in Social Housing

Complaints handling in social housing has changed significantly. It is no longer viewed as a transactional exchange between residents and contact centres. It has become a measure of transparency, regu...

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Social Housing Winter Conference Celebrates Outstanding Success with Five-Star Feedback

The Social Housing Winter Conference wrapped up to resounding success, with attendees awarding all speakers a perfect five-star rating, capping a day filled with insight, innovation, and collaboration...

Wave goodbye to annoying cookie banners

The Data (Use and Access) Act 2025 (DUAA) aims to modernise UK data protection law, balancing innovation with privacy safeguards — such as cookie banners....

elderly person on bench looks at mobile phone with help of younger person

5 Top Tips for Effective Digital Signposting

This is a 7 min read! An engaging user experience enables someone to find the right information, at the right time, and to digest that information easily. That's what information architecture is all ...

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VerseOne enters Northern Ireland with Apex Housing

London, UK - [12 June 2025] - VerseOne Group is delighted to announce a new strategic partnership with Apex Housing Association (Apex). This milestone forms a key part of VerseOne's expansion ...