Digital Empowerment
for Social Housing

Communicate | Automate | Integrate

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We understand We collaborate We deliver

Our customers are at the heart of everything we do. With our Total Engagement Program, we assess that we can meet the customer's objectives and partner with them through that initial project and review its success jointly. Our talented and experienced team of designers, developers, project managers, customer success, and dedicated support team work with you collaboratively and transparently, delivering the very best results - no matter what the challenge.

With nearly 20 years of sector experience in delivering digital solutions which make a difference to you and your tenants. We believe the right digital partner combines the best platform, and best processes, delivered by the best people delivering long-term partnerships with our customers. 

The Solutions we offer

Explore the most comprehensive Digital eXperience Platform designed specifically for Social Housing

Click below to see our solutions for your role!

What do our customers say?

Testimonial - Shepherds bush

Testimonial - Shepherds bush

 

Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!

Andrew - Communications Business Partner

Shepherds Bush - Website

 

Testimonial - SYHA

Testimonial - SYHA

 

Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!

Claire Matthews - Project Manager and Business Change

South Yorkshire Housing Association - Portal

 

Testimonial - Cross keys

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Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!

Katie Taylor - Communications Manager

Cross Keys Homes - Vocoll

 

Testimonial - Westward

Testimonial - Westward

 

‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’

Vanessa - Communications Manager

Westward Housing - Website

 

Testimonial - Regenda

Testimonial - Regenda

     

“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”

Regenda Homes

The Numbers that count

The Housing sector is always changing, with new demands on resources, legislation changes and more scrutiny than ever on Value for Money, ESG, and return on investment (RoI).

  • 150+ Social housing solutions
  • £28m+ Calculated annual savings 
  • 1.3m+ residents served
  • 20+ years sector experience

Technology

Under the umbrella of our Digital eXperience Platform, we are continuously developing new applications and functionality guided by the community through our Customer User Groups.

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    VerseOne CMS

    Advanced, enterprise-grade content management and web publishing

  • process-automation

    Process Automation

    Use pre-built examples or create your own automated workflows

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    Integration

    Securely link systems to transfer data & improve functionality

  • live chat

    Live Chat

    Engage users directly and deploy knowledge-bots

Read more about our products!

Design & Implementation

Expert, ISO accredited specialists work closely with you to ensure the end result matches your vision and helps meet your objectives.

 

Read more about our Services!

Managed Cloud

Complete peace of mind with a fully managed cloud service to keep your solution fast, available, and secure.

  • Planned up time

    99.98% planned uptime

    High-availability servers with intelligent load balancing and advanced fail-over.

  • Secure as standard

    Secure as standard

    ISO27001 accreddited & multi-tier defences block over 180,000 malicious activities a day

  • Accreditation logos cyber essentials, iso 27001, iso9001

  • Pin point recovery

    Pinpoint recovery

    With daily full backups, real-time database backups and easy restoration

  • UK only data centre

    UK-only Datacentres

    All data is held in Microsoft Azure’s UK South Data Centre with no 3rd party data processing

Read more about our Managed Cloud service!

Active Support

Ongoing, personalised help and advice from industry experts dedicated to your success.

Read more about our Customer engagement!

Social Housing Events

  1. Continuous resident engagement and compliance with the new Tenant Satisfaction Measures

    Recurring event

    Event types

    •    Social Housing
    •    Tenant Engagement

    Event summary

    VerseOne can help you establish continuous engagement with your residents through the TSM via a variety of outreach methods, delivering the insight you need while meeting the requirements of the Re

    Price

    1. From £0.00
  2. Improve Staff Onboarding & Retention

    Recurring event

    Event types

    •    Social Housing
    •   

    Event summary

    We are delighted to announce a series of free to attend webinar which will showcase how you can transform your staff intranet into an Integrated Digital Workhub by using VerseOne’s Digital Ex

    Price

    1. From £0.00
  3. Senior Advisory Board

    Recurring event

    Event types

    •    Social Housing
    •   

    Event summary

    With the soaring cost of living and the challenges that entails, coupled with the recent legislative and additional requirements put upon housing providers by the Government, there&#

    Price

    1. From £0.00
  4. Improve Staff Wellbeing And Resilience through your Staff Intranet

    Recurring event

    Event types

    •    Social Housing
    •    Social Housing

    Event summary

    We are delighted to announce a series of free to attend webinar which will showcase how you can transform your staff intranet into an Integrated Digital Workhub by using VerseOne’s Digital Ex

    Price

    1. From £0.00
  5. Enhance your Digital Self-Serve Offering and Increase Resident Engagement

    Recurring event

    Event types

    •    Social Housing
    •    Tenant Engagement

    Event summary

    Provide residents the online services they need 24*7, through a self-service portal that is designed to deliver a great user experience on any device.

    Residents are used to being onl

    Price

    1. From £0.00
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