Communicate | Automate | Integrate
Our customers are at the heart of everything we do. With our Total Engagement Program, we assess that we can meet the customer's objectives and partner with them to transform using the VerseOne Digital Experience Platform and review its success jointly and future-proof their investment. Our talented and experienced team of designers, developers, project managers, customer success, and dedicated support team work with you collaboratively and transparently, delivering the very best results - no matter what the challenge might be.
With nearly 20 years of sector experience in delivering digital experience solutions, which make a difference to you and your residents. We believe the right digital partner combines the best platform and the best processes, delivered by the best people delivering long-term partnerships with our customers.
Click below to see our solutions for your role!
Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!
Andrew - Communications Business Partner
Shepherds Bush - Website
Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!
Claire Matthews - Project Manager and Business Change
South Yorkshire Housing Association - Portal
Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!
Katie Taylor - Communications Manager
Cross Keys Homes - Vocoll
‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’
Vanessa - Communications Manager
Westward Housing - Website
“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”
Regenda Homes
The Housing sector is always changing, with new demands on resources, legislation changes and more scrutiny than ever on Value for Money, ESG, and return on investment (RoI).
Under the umbrella of our Digital eXperience Platform, we are continuously developing new applications and functionality guided by the community through our Customer User Groups.
Advanced, enterprise-grade content management and web publishing
Use pre-built examples or create your own automated workflows
Securely link systems to transfer data & improve functionality
Engage users directly and deploy knowledge-bots
Expert, ISO accredited specialists work closely with you to ensure the end result matches your vision and helps meet your objectives.
Creative team with over 15 years' Social Housing digital experience
Complete freedom to modify your solution as your needs evolve
ISO9001 accredited project managers dedicated to each project
Device-appropriate and WCAG AA compliant
Complete peace of mind with a fully managed cloud service to keep your solution fast, available, and secure.
High-availability servers with intelligent load balancing and advanced fail-over.
ISO27001 accreddited & multi-tier defences block over 180,000 malicious activities a day
With daily full backups, real-time database backups and easy restoration
All data is held in Microsoft Azure's UK South Data Centre with no 3rd party data processing
Ongoing, personalised help and advice from industry experts dedicated to your success.
Ensures customers are getting the most out of their solutions with active reporting & recommendations
Get help whenever you need it, however often, without restrictions.
Regular reviews, commercial support and your internal champion
The latest features, fixes and maintenance included as standard
Within the social housing sector accessibility can be a real challenge, and making content accessible for all is vital for inclusion and providing a good tenant experience. The new WCAG 2
At the Housing Innovation Show 2025, our Chief Product & Compliance Officer Chris Mounsey took to the stage in the Business Operations Theatre to share his expertise around business process aut
Our Get Creative Series provides you with best practice tips, and showcases real-world applications of tools and techniques that will help you in your day-to-day role. These events are aimed at Com
This summer, we're hosting our first ever industry conference for Social Housing and Local Government, focused solely around thought leadership and educational content. The
Our bi-annual Senior Advisory Board unties C-Suite social housing influencers to discuss the sector's pressing topics, and provide insights and expertise to help share knowledge, lessons learnt and
This is a 2 minute read! We're excited to announce that Moat Homes Housing Association (Moat) has joined the VerseOne family as a valued Social Housing customer. Moat are a not-for-profit housing ass...
We are excited to announce our new partnership with Apex Housing Association (Apex) to deliver a cutting-edge digital solution that enhances customer engagement. Established in 1965 as Derry Housing A...
This article is a 6 min read!Google Analytics has been a staple for businesses and marketing teams alike when it comes to understanding online performance since its introduction in 2005. The first ins...
Magenta Living, the largest affordable housing provider in Wirral, has been a valued customer of VerseOne since 2015. Over the past decade, our collaboration has focused on delivering digital solution...
VerseOne is proud to announce the successful completion of a website refresh project for Incommunities, a social housing landlord based in Bradford. Managing over 22,600 homes across Yorkshire, Incomm...
