Patient Experience

Powerful productivity tools and interactive community spaces, only on the VerseOne Digial eXperience Platform (DXP)

Smiling nurse

Testimonial - Surrey Heartlands

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VerseOne were brilliant in helping me build an Award Winning Intranet. We’re absolutely over the moon with it!

Lisa Bloggs - Communications Manager

Surrey Heartlands - ICS Website

 

Testimonial - Mid Yorkshire Hospitals NHS Trust

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All of your team have been amazing, they’ve been so flexible to our ideas and have quickly reacted to any issues along the way, it’s a pleasure working with them

Charlotte Burton - Head of Communications

Mid Yorkshire Hospitals NHS Trust - Website

 

Patient Experience

Our solutions enable a better experience for the patients, increased continuity of care and a more efficient use of resources.

We have a suite of tools that transform the clinical and administrative processes to achieve better outcomes for patients.

Explore our Patient Experience Solutions

Live chat and knowledge bot

Driving over 1.7m digital interactions (and counting), our digital interaction platform is helping both clinical and clerical staff deliver efficient, comfortable and personal patient care.

  • Access on any device
  • Live Support
  • Connected Teams
  • AI-driven Knowledge Bot
  • Microsoft Partner Logo

Explore Vocoll >

Life Stories

Using digital life stories, staff and families can quickly and easily assist in creating living, interactive books that can enhance wellbeing, communication and person-centred care.

Read the Life Stories Case Study >

Recovery college
 

A recovery college website will enable people living with mental health issues to access the tools and skills and understanding to drive forward their wellbeing and recovery whilst breaking down the stigmas attached to mental Health

  • Ensure that all students, regardless of their ability level or disabilities, can fully and fairly participate in the learning experience.
  • Advanced accessibility suite supports all forms of disabilities
  • Robust analytics system to track student progress
  • Reduce administrative workloads and streamline processes
  • Online courses & training

Explore recovery colleges > 

Powerful productivity tools and community hubs.
Only on VerseOne DXP

Website - Recurring events list (p.e.)

  1. Understand your audience part 1: Google Analytics, SEO & Heat Mapping

    Recurring event

    Event types

    •    NHS
    •   

    Event summary

    In today’s digital landscape, you need to have the right message and be seen in the right places to stand out from the competition. But, how can you optimise your online presence if you don&r

    Dates

    1. 28 Aug 2024 Virtual meeting
    2. 12 Nov 2024 Virtual meeting

    Price

    1. From £0.00

  2. How to: Use graphic design to boost your brand

    Recurring event

    Event types

    •    NHS
    •   

    Event summary

    This session forms part of a series called "How to:" which give practical tips, industry best practice and useful takeaways you can implement today to enhance your skillset in the area of

    Dates

    1. 04 Sep 2024 Virtual meeting

    Price

    1. From £0.00

  3. How to: Implement key UI & UX design principles

    Recurring event

    Event types

    •    NHS
    •   

    Event summary

    This session forms part of a series called "How to:" which give practical tips, industry best practice and useful takeaways you can implement today to enhance your skillset in the area of

    Dates

    1. 17 Sep 2024 Virtual meeting

    Price

    1. From £0.00

  4. How digital life stories help people living with Dementia and cognitive impairment

    Recurring event

    Event types

    •    NHS
    •   

    Event summary

    Across the UK, more than 944,000 people are living with Dementia. 

    People living with memory loss may experience problems with communication and struggle to tell health professionals

    Dates

    1. 26 Sep 2024 Virtual meeting

    Price

    1. From £0.00

  5. Understand your audience part 2: Persona Development

    Recurring event

    Event types

    •    NHS
    •   

    Event summary

    To get inside the mind of your audience, you need to really get to know them.

    Not just where they look for information – to truly understand your audience you need to look at the bi

    Dates

    1. 31 Jul 2024 Virtual meeting
    2. 07 Oct 2024 Virtual meeting

    Price

    1. From £0.00
>

Latest News in Healthcare

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Epsom & St Helier University Hospitals (ESTH) integrated care

As the existing provider of their integrated digital platform encompassing both website and intranet, VerseOne is delighted to announce that the Epsom & St. Helier University Hospitals Trust (ESTH...

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Herefordshire and Worcestershire Life Stories

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Cambridgeshire and Peterborough Website Goes Live

It was just as the pandemic was starting, that Cambridgeshire and Peterborough (CPFT) started talking seriously to the VerseOne Website team with a grand plan to rethink, redesign and relaunch th...

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Celebrating 40 Years of Healthcare Excellence

On behalf of VerseOne Group, we would like to congratulate the nominees, including our customers who have been shortlisted for these prestigious awards, showcasing a continued commitment to care progr...

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Covid-19 - The catalyst for a new era of NHS innovation

COVID-19 has delivered the greatest challenge to the NHS since its post-war foundation. Resources have been redeployed to help stretched services cope with the significant numbers of people left serio...

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Explore our solutions:

  1. Trusts & ICS

    20 Years' sector experience, 50+ trusts using our solutions
  2. Maternity

    Mother-centric maternity hub with payments for classes, pregnancy progress and recommendations all in one place.
  3. Recovery College

    Solutions that help members on their road to recovery and staff to easily manage that journey.
  4. Specialist Services and Charities

    At VerseOne, we understand that each NHS service has unique needs and challenges. We create tailored, user-friendly websites for specialist services, local community projects and NHS charities.
  5. Staff health & wellbeing

    Boost staff morale, increase productivity, and reduce staff turnover by investing in the mental, physical, and emotional well-being of your employees.
  6. Private Healthcare

    Leverage our specialised private healthcare web solution to drive additional revenue for your NHS trust while offering patients an outstanding, personalised healthcare experience.
  7. Live chat & Knowledge bot

    Vocoll has powered more than 1.7 million digital interactions, and counting, across a vast range of organisations dedicated to providing the very best for their customers and teams. Join us, and get more done!
  8. Life stories

    Support people with cognitive impairments to Live Well, by celebrating and sharing the stories that make us who we are.

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