VerseOne Group expands into Northern Ireland with strategic partnership with Apex Housing Association
London, UK - [12 June 2025] - VerseOne Group is delighted to announce a new strategic partnership with Apex Housing Association (Apex). This milestone forms a key part of VerseOne's expansion strategy, firmly establishing our presence in the region and reinforcing the growing demand for innovative tenant engagement solutions across the UK.
Apex, one of Northern Ireland's leading Housing Associations, has been providing high-quality, purpose-built accommodation since 1965. Today, the organisation manages more than 6,000 homes, continuing to meet the diverse housing needs of communities across the region.
The partnership with Apex will see VerseOne deliver a fully integrated, self-service customer portal and mobile app that empowers customers to take control of their digital experience. The user-centred platform will enable customers to access and manage tenancy information, property details, and repairs in real-time - all while seamlessly integrating with Apex's Housing Management System (HMS) to provide a streamlined and personalised experience.
The mobile app will further enhance engagement through biometric login and push notifications, ensuring a secure, accessible, and modern user experience. Donna Matthewson, Director of Housing at Apex, shared:
We're delighted to be partnering with VerseOne to deliver our new tenant portal and mobile app. From the beginning, their attention to detail, user-centred approach, and strong sector expertise have stood out. This collaboration reflects our ongoing commitment to improving customer service and will play a key role in supporting tenants and residents both now and in the future.
This partnership not only reflects VerseOne's continued success and expertise within the Social Housing sector, but also solidifies its strategic expansion into Northern Ireland - demonstrating the value and relevance of its customer engagement solutions in new markets.
Alan Neilson, Executive Chairman and Founder of VerseOne Group comments that:
Our work with Apex is an important first step in establishing VerseOne's presence in Northern Ireland. It supports our wider growth strategy and reinforces the confidence and trust housing providers are placing in our solutions to drive digital transformation and improve customer experience (CX).
VerseOne looks forward to continuing this momentum and supporting more housing providers across Northern Ireland and beyond.
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For media enquiries, please contact:
Katy Steptoe
Digital Marketing Manager
VerseOne Group
katy.steptoe@verseone.com
01483 961206
www.verseone.com/social-housing