Digital Empowerment
for Social Housing

Communicate | Automate | Integrate

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Social Housing Events

  1. VerseOne Customer Conference

    Recurring event

    Event types

    •    Social Housing
    •    In-person

    Event summary

    Book your place at our Customer Conference in November.

    Venues: 

    • Thursday 23rd November – Manchester – The Alan Hotel 
    • W

    Price

    1. From £0.00
  2. Enhance your digital self-serve offering and increase resident engagement

    Recurring event

    Event types

    •    Social Housing
    •    Tenant Engagement

    Event summary

    In a digital world, people expect to be able to communicate, buy and learn online. So, why are Housing Associations still behind the curve when it comes to providing a digital tenant experience?

    Price

    1. From £0.00
  3. Does your intranet help to measure and enhance employee happiness?

    Recurring event

    Event types

    •    Social Housing
    •   

    Event summary

    72% of all employees in Europe are “quiet quitting”, whilst Inside Housing warns that more than half of social housing employees expect to move jobs in the next 12 months. 

    Price

    1. From £0.00
  4. Understanding UI & UX design best practices for your website

    Recurring event

    Event types

    •    Social Housing
    •   

    Event summary

    The key to a great user experience (UX) is an easy to navigate and engaging user interface (UI).

    From websites, to intranets, creating an engaging digital platform can help you build trus

    Price

    1. From £0.00
  5. Digitalise The New Damp & Mould Guidelines

    Recurring event

    Event types

    •    Social Housing
    •    Social Housing

    Event summary

    Empowering Tenants, Ensuring Compliance

    Over the past months, a robust media campaign supported by the Ombudsman has equipped tenants with the knowledge to advocate for t

    Price

    1. From £0.00
>

What do our customers say?

Testimonial - Shepherds bush

Testimonial - Shepherds bush

 

Just wanted to say a big thanks to all of you for the help and support you have given us on getting the website live. It’s such a drastic improvement on what we had before!

Andrew - Communications Business Partner

Shepherds Bush - Website

 

Testimonial - SYHA

Testimonial - SYHA

 

Just wanted to say a massive well done and thank you for all your hard work on this project. I know there have been various things that have delayed us but it is a great achievement!!!

Claire Matthews - Project Manager and Business Change

South Yorkshire Housing Association - Portal

 

Testimonial - Cross keys

Vocoll - Old iphone.png

 

Our aim was to see less phone calls coming into the business, and to be able to do what you can't do with telephone calls and get those solid stats, which lets us know exactly what people are contacting us for!

Katie Taylor - Communications Manager

Cross Keys Homes - Vocoll

 

Testimonial - Westward

Testimonial - Westward

 

‘Staff love it….everyone thinks it looks really good, I can’t thank you enough - it’s really improved our shop window and brand reputation!’

Vanessa - Communications Manager

Westward Housing - Website

 

Testimonial - Regenda

Testimonial - Regenda

     

“This has been a complex and demanding project, requiring enormous co-ordination across the teams. Working with VerseOne we have again pushed forward the boundaries of what a self-service portal should deliver.”

Regenda Homes

Mobile

Estuary Home - Multi-device Mock Up.png

New

A modern and fresh website experience.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team one location to manage everything, and make use of the create once, post everywhere mentality.

 

Estuary - Website

Desktop

Estuary Homepage - iMac (2020).png

New

A modern and fresh website experience.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team one location to manage everything, and make use of the create once, post everywhere mentality.

 

Estuary - Website

Tablet

Estuary Home page - ipad.png

New

A modern and fresh website experience.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team one location to manage everything, and make use of the create once, post everywhere mentality.

 

Estuary - Website

Mobile

Mobile

New

AI Delivers ROI.

  • icon

    The Challenge

    To provide support to the Arun District Council users as efficiently and effectively as possible.

  • icon

    The Solution

    ​Vocoll Knowledge bot is now handling over 70% of the of queries raised without need of human interaction, allowing the team to optimise their time and focus.

 

Arun District Council - Vocoll

Desktop

Vocoll - iMac (2020).png

New

AI Delivers ROI.

  • icon

    The Challenge

    To provide support to the Arun District Council users as efficiently and effectively as possible.

  • icon

    The Solution

    ​Vocoll Knowledge bot is now handling over 70% of the of queries raised without need of human interaction, allowing the team to optimise their time and focus.

 

Arun District Council - Vocoll

Tablet

Tablet

New

AI Delivers ROI.

  • icon

    The Challenge

    To provide support to the Arun District Council users as efficiently and effectively as possible.

  • icon

    The Solution

    ​Vocoll Knowledge bot is now handling over 70% of the of queries raised without need of human interaction, allowing the team to optimise their time and focus.

 

Arun District Council - Vocoll

Mobile

Estuary home - Multi-device (3 Screens) Mock Up .png

New

Increase tenant engagement and digital.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​The portal solution allows tenants to self service around a number of important tasks: View tenant information, View rent balance and account history, report repairs, pay rent and much more.

 

Estuary - Portal

Desktop

Estuary Portal - iMac (2020).png

New

Increase tenant engagement and digital.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​The portal solution allows tenants to self service around a number of important tasks: View tenant information, View rent balance and account history, report repairs, pay rent and much more.

 

Estuary - Portal

Tablet

Tablet

New

Increase tenant engagement and digital.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​The portal solution allows tenants to self service around a number of important tasks: View tenant information, View rent balance and account history, report repairs, pay rent and much more.

 

Estuary - Portal

Mobile

Mobile

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP

Desktop

Desktop

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP

Tablet

CHP Dashboard - ipad.png

New

Deliver a new digital tenant portal.

  • icon

    The Challenge

    Provide its residents with more self-service functionality that is fully integrated with the back office systems.

  • icon

    The Solution

    ​Using the Autevo integration platform to connect the front end portal to multiple back office systems, providing the tenants with a seamless experience.

 

CHP

Mobile

Mobile

New

New development builds in Yorkshire.

  • icon

    The Challenge

    A new, modern looking shop front to show case the newest properties.

  • icon

    The Solution

    ​Using the property module to showcase the new builds, including estates to allow multiple properties of the same type to be showcased.

 

Mulberry homes

Desktop

Desktop

New

New development builds in Yorkshire.

  • icon

    The Challenge

    A new, modern looking shop front to show case the newest properties.

  • icon

    The Solution

    ​Using the property module to showcase the new builds, including estates to allow multiple properties of the same type to be showcased.

 

Mulberry homes

Tablet

Tablet

New

New development builds in Yorkshire.

  • icon

    The Challenge

    A new, modern looking shop front to show case the newest properties.

  • icon

    The Solution

    ​Using the property module to showcase the new builds, including estates to allow multiple properties of the same type to be showcased.

 

Mulberry homes

Mobile

Estuary - iPhone 12 Pro (2 screens) Mockup.png

New

Encourage staff engagement and share important information.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team to share information within the trust and engage staff for feedback and input.

 

Estuary - Intranet

Desktop

Estuary Home - iMac (2020).png

New

Encourage staff engagement and share important information.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team to share information within the trust and engage staff for feedback and input.

 

Estuary - Intranet

Tablet

Estuary Home - ipad 2.png

New

Encourage staff engagement and share important information.

  • icon

    The Challenge

    Full digital redevelopment across website/intranet and portal to bring all their information together into one place.

  • icon

    The Solution

    ​A single CMS that allows the Comms team to share information within the trust and engage staff for feedback and input.

 

Estuary - Intranet

Mobile

Mobile

 

Providing high quality, affordable housing and building communities.

  • icon

    The Challenge

    As the largest provider of social housing in Peterborough, Cross Keys Home wanted to refresh their website and to deliver online services to their Tenants and Leaseholders.

  • icon

    The Solution

    ​Cross Keys Homes are investing time to ensure the whole design and navigation structure was based on what their tenants and customers really wanted from their website.

Cross Keys Homes - Website

Desktop

Desktop

Providing high quality, affordable housing and building communities.

  • icon

    The Challenge

    As the largest provider of social housing in Peterborough, Cross Keys Home wanted to refresh their website and to deliver online services to their Tenants and Leaseholders.

  • icon

    The Solution

    ​Cross Keys Homes are investing time to ensure the whole design and navigation structure was based on what their tenants and customers really wanted from their website.

Cross Keys Homes - Website

Tablet

Tablet

Providing high quality, affordable housing and building communities.

  • icon

    The Challenge

    As the largest provider of social housing in Peterborough, Cross Keys Home wanted to refresh their website and to deliver online services to their Tenants and Leaseholders.

  • icon

    The Solution

    ​Cross Keys Homes are investing time to ensure the whole design and navigation structure was based on what their tenants and customers really wanted from their website.

Cross Keys Homes - Website

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