Check out our Social housing case studies

  1. Blackwood Housing Association Case Study

    Blackwood Housing Association

  2. CHS Group Customer Story

    CHS Group have been providing great homes in the Cambridgeshire area for 89 years.

  3. Estuary Housing Association

    Estuary Housing Association approached VerseOne Group to help them implement a secure, comprehensive customer portal that integrates with their back office systems.

  4. Westward Resident Portal Customer Story

    Westward Housing Group is a development landlord, managing around 7,500 properties and Shared Ownership homes across the South West of England

  5. Regenda Housing Group

    As a long term VerseOne customer, Regenda Housing Group utilied our powerful product suite (VerseOne DXP) and extensive design expertise to launch their rebranded website and self-service customer portal.

  6. Cross Keys Customer Story

    Cross Keys Homes is a commercial business with a social heart, dedicated to providing high quality, affordable housing and building communities

  1. Accessibility Webinar – How to Achieve 99% Compliance Score

    24th Feb |  11am  Providing an accessible digital experience isn't just best practice. It's essential. With 16.1 million people living with a disability in the UK, inaccessible digital services create real barriers for people trying t

    Dates

    1. 24February
    2. 24 Feb 2026 Online & Online

  2. The Path to a C1 Grading

    3rd March | 11am Many organisations believe they have a clear understanding of their C grading. Regulatory scrutiny is increasing, and interpretations of C grading have evolved. Assessment now extends beyond written policies to how decisions are m

    Dates

    1. 3March
    2. 03 Mar 2026 Online

  3. The Impact of Information Architecture

    17th March | 11am Poor Information Architecture doesn't just frustrate users.It quietly increases risk, drives avoidable demand, and undermines trust across your organisation.This session goes beyond surface-level navigation fixes to explore how str

    Dates

    1. 17March
    2. 17 Mar 2026 Online

  4. SEO for Digital Services: Visibility, Speed & Engagement

    24th March | 11am Search plays a foundational role in digital service performance. Visibility, speed, and structure all influence how effectively users can access digital services. Modern SEO brings these elements together to support reliable, consi

    Dates

    1. 24March
    2. 24 Mar 2026 Online

Social Housing | Latest news

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Complaints After Awaab: Strengthening C Grade Outcomes and Resident Trust in Social Housing

Complaints handling in social housing has changed significantly. It is no longer viewed as a transactional exchange between residents and contact centres. It has become a measure of transparency, regu...

Posted on at

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Social Housing Winter Conference Celebrates Outstanding Success with Five-Star Feedback

The Social Housing Winter Conference wrapped up to resounding success, with attendees awarding all speakers a perfect five-star rating, capping a day filled with insight, innovation, and collaboration...

Posted on at

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Wave goodbye to annoying cookie banners

The Data (Use and Access) Act 2025 (DUAA) aims to modernise UK data protection law, balancing innovation with privacy safeguards. One of these provisions removes the need for those annoying cookie ba...

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5 Top Tips for Effective Digital Signposting

This is a 7 min read! An engaging user experience enables someone to find the right information, at the right time, and to digest that information easily. That's what information architecture is all ...

Posted on at

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VerseOne enters Northern Ireland with Apex Housing

  London, UK - [12 June 2025] - VerseOne Group is delighted to announce a new strategic partnership with Apex Housing Association (Apex). This milestone forms a key part of VerseOne's expansion ...

Posted on at

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