On-going Support

During your initial project, you'll be introduced to a dedicated Account Manager with a strong understanding of social housing and its regulatory requirements. They work closely with your team to ensure your VerseOne solutions support compliance, including the Consumer Standards, while driving improved tenant outcomes. Your Account Manager also helps guide strategy and embed digital tools into day-to-day processes that directly impact tenant satisfaction and service performance.
You will also be invited to join the VerseOne User Groups and Champion Customer Programme—key forums where your insights shape our development roadmap and allow for knowledge-sharing with peers across the NHS and wider public sector.