VerseOne DXP for Portals

Deliver increased satisfaction | Personalised portals lead to more engaged, happier users

Content managed portals give organisations the flexibility to update and tailor information quickly, without needing technical support.

This means content stays accurate, relevant, and responsive to user needs — whether that's sharing urgent updates, promoting services, or adapting to policy changes.

For public sector teams, a content managed portal supports better communication, consistency across departments, and faster delivery of services. It also empowers staff to take ownership of their content, making the portal more effective and engaging for users.

Portals integrated with back office systems streamline processes by connecting users directly to the services and data they need. This reduces duplication, speeds up response times, and ensures information stays accurate and up to date.

For public sector organisations, integration means fewer manual tasks for staff, better service delivery, and improved user satisfaction.

Whether it's tracking a request, updating personal details, or viewing real-time progress, users benefit from a seamless, joined-up experience — while teams gain valuable insights and efficiency.

VerseOne DXP for portals delivers all of these value-add features, which is what makes it a market-leading, enterprise-level digital experience platform (DXP).

VerseOne DXP delivers a modular but integrated suite of products designed to empower professionals seamlessly to manage their digital estate — both internal and external.

Building your websites with VerseOne DXP delivers freedom of choice through frictionless expansion of your solution — whether through adding further sites, or by incorporating AI-augmented integration, automation, and personalisation.

Seamless integrations | VerseOne Autevo Core Business System Integrations

VerseOne has been delivering market-leading portals in the Social Housing sector for more than two decades. in that time, we have built out of the box integrations with almost all major Social Housing business-critical software systems.

Housing Management Systems

The Housing Management System (HMS) is the core of any Social Housing organisation, and VerseOne has out-of-the-box integrations with all of the major systems: MRI (Capita and Orchard), NEC (Northgate), Civica Cx, Aereon QL, and MiS ActiveH.

CRMs

Customer Relationship Management (CRM) systems are vital for responsive organisations who want to organise and track their contacts with their residents. VerseOne Autevo has standard connectors for many of them, including (but not limited to) Microsoft Dynamics, ReapIT Property Management, K-Pro Property Management, and most of the HMS-vendor CRM modules.

Payment Gateways

Secure connections to recognised Payment Gateways in vital for driving rent and other payments. VerseOne Autevo has secure connectors for AllPay, Capita Pay360, WorldPay, Stripe, PayPal, PTX, Mosaic, Barclays, NatWest, and more.

Document Management Systems

Electronic Document Management Systems are often used to store tenancy agreements, gas certificates, EPC ratings, and more. Access to these documents is an important element of any portal, so VerseOne Autevo delivers files from Microsoft Sharepoint, Wisdom DRM, M-Files, and more.

Workforce Schedulers

Integration with Workforce Schedulers (WFS) is essential for delivering any contractor-critical features, most especially the hugely important self-appointing repairs functionality. VerseOne Autevo has connectors to Advanced (Kirona) DRS, Total Mobile (Cloud Dialogs) Optimise, OneServe Job Manager, and Capita Optimize.

Repairs Diagnostics

VerseOne delivers a hugely capable repair diagnostic via the Decision Support Builder Module, but some customers prefer to use more specialist solutions. VerseOne has delivered tight integrations with Plentific Active Repairs and Plentific Repairs Manager, and M3 Central.

Core Features | VerseOne DXP for Portals

VerseOne DXP for Portals delivers seamless integration, effortless automation, and the ultimate in personalisation to drive real engagement.

Multi-Site Control

Total design freedom, sophisticated workflows and fine-grained Publishing controls for multiple sites makes VerseOne DXP the perfect platform for managing corporate websites, intranets, audience-specific micro-sites, customer portals and more - all in one installation! Digital teams need only learn one enterprise system, and then start to build out across the entire digital estate.

Omni-Channel Delivery

You need to deliver the right content to the right person at the right time - and on the device of their choosing. VerseOne DXP features powerful mobile device features and client-accessible APIs that ensure fast, optimised experiences and Device Appropriate Design on all devices across all screen sizes.

Rich Media Manager

Fully-featured and compatible with all web-safe Media formats - including images, documents, video and audio - with drag-and-drop bulk upload, one-click insertion of Media into Content, full RBAC control, image editing and automated resizing, and more.

Prodigy AI-enabled

Powered by the intelligent Prodigy AI engine at the heart of the platform, VerseOne DXP uses LLMs and smart algorithms to augment your decision-making - not replace it. Prodigy AI powers smart and personalised content delivery based on user preferences, history and role - dynamically showing them the content that they need to see.

Unlimited Online Forms

Create and manage unlimited Accessible online Forms - including drag-and-drop question builder, reusable Answers, automated Matrix questions, Results filter and export, GDPR consent, and more.

Powerful User Interface

A multi-layer graphical user interface (GUI) drives power users.Perform actions from anywhere, use multi-layered palettes to manipulate content in multiple places, enjoy intuitive drag-and-drop page builders and media uploads - all delivered consistently across a single GUI.

Bulk Editing

Designed specifically for very large digital solutions and organisations, Bulk Editing allows admins to perform actions on thousands of items in a single click. Automate tasks such as adding Categories to myriad content items, or Publish entire folders of Documents with just a few steps.

Versioning & Rollback

All content is fully Versioned, with Audit History, Version comparison and one-click Roll-back. A comprehensive and permanent History records timestamps, user names, and field-level changes. Versioning delivers peace of mind through visual audit trails and intuitive, reliable error correction.

Unlimited Access Groups

Easily control access and permissions sets through the creation of an unlimited number of role-based Access Groups. Administrators can create unlimited numbers of Access Groups, ensuring security through the best practice least privilege principle. VerseOne can help you to get set up - then managing user privileges is a breeze.

Security & Data Protection

With regular Penetration Tests and all content encrypted both in traffic and at rest, your data security is our first priority. VerseOne uses state of the art TLS 1.3 encryption certificates and AES-256 keys generated by FIPS 140-2 certified cryptographic modules to keep your data safe.

Accessibility Tools

Accessibility-focused guidance tools empower your authors to deliver inclusive sites - including technical content alerts (e.g. alt tags and table summaries), AI-driven Readability tools, and more.

Data Compliance Tools

Our Compliance features are designed to help our customers to comply with their obligations under GDPR and PECR, and includes a number of tools for managing Cookie Consent. The platform also enables administrators to set global or specific user data retention policies, after which the software will automatically remove Forms responses, etc.