More time to care | Digital solutions to daily challenges
The Social Housing sector faces several ongoing challenges, including increased costs, staff shortages, and more stringent regulatory and legislative issues.
The rising cost of repairs, collecting rents during the cost of living crisis, fire and cladding requirements, and increased response demands for issues such as damp and mould are challenging operating models across the sector.
It is vital that Social Housing organisations increase productivity, and technology must be at the heart of this digital transformation — which rests on three pillars.
Integration
Removes silos, normalises data, facilitates secure data exchange across systems.
A decoupled platform that allows systems to be added and removed through configuration not code.
Automation
Reduces costs and errors, enforces consistency, provide real-time audit trails.
A user-configurable platform for orchestration, automation, iteration, audit for performance, analysis for business insights.
Personalisation
Reduces the deluge of content, allows focus through targeted information delivery.
A secure, user-focused platform that empowers users to view information, act swiftly, and see results.
With these three technology pillars in place, social landlords will be able to deliver huge productivity gains, automate routine operations, and free up front-line staff to higher value activities — enhancing resident experiences.
VerseOne is an expert at delivering digital solutions based on its powerful Digital Experience Platform — deploying solutions that drive real return on investment.
