More Than an App: A Mobile Gateway to Resident Engagement

A Better Connected Resident Experience

That's why VerseOne's Resident Engagement App isn't just a convenient tool - it's a strategic asset. Available as either a Progressive Web App (PWA) or a fully native mobile app, it places your services, updates, and community engagement tools directly in your residents' hands as a 'portal in their pocket' - whenever and wherever they need it.

This is more than repairs and rent. It's a powerful engagement platform that helps you build trust, improve transparency, and meet the Regulator of Social Housing's 2024 Consumer Standards - all through a device your residents already use every day.

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Designed for Life on the Go

With Biometric logins and Push notifications as standard, the VerseOne Resident engagement app makes it easy for residents to:

  • Report repairs with photos, location data, and real-time updates
  • Pay rent and view statements instantly and securely
  • Raise complaints or queries anytime, anywhere
  • Access personal documents and correspondence on demand
  • Join community forums, contribute to live polls, and leave feedback
  • Track requests and interactions with full visibility

Whether residents are at home, at work, or on the move, they're always connected.

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Engagement That's Always On

Residents don't need to wait for surveys or door-knocks. With our app, you can:

  • Run live, targeted polls to collect instant opinions, including TSM surveys
  • Host forums and discussion spaces to promote community connection
  • Launch gamified surveys to encourage feedback and increase participation
  • Analyse engagement metrics and sentiment data to inform service improvements
  • Reward users with points for digital engagement - driving digital channel shift

Everything updates in real time and connects back to your core systems, helping you close the loop and show tenants their voices matter.

Take Your Resident Experience Mobile

Empower residents with services and support, wherever they are. VerseOne's mobile-first approach turns your portal into a true companion – not just a contact channel.

Contact Our Housing Team

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VerseOne is the market-leader in our chosen sectors, and we know that we can make a positive difference to your organisation.

If you would like to find out more about any of our products or services, we would love to be able to tell you more - or even to demo them to you.

 

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We work with Commercial Crown Services, enabling you to procure a variety of VerseOne solutions via their DOS 7 and G-Cloud 14 frameworks.

 

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Do you want to be part of a market-leading, well established and successful organisation, fuelled by a start-up attitude and entrepreneurial nature?

If you're a driven and ambitious individual looking for a career path that will provide you with development opportunities in a rewarding sector - we'd like to hear from you. We're always on the lookout for passionate and skilled individuals to add value to our organisation

 

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