The below videos are to provide a short example of some of the newly available functionality and solutions within the DXP, if you want a more detailed demo of any of the below please let us know!

1. App, biometrics and notifications, this video shows an example of logging in to the portal via an APP, enabling biometrics to authenticate and also native notifications.

 

2. Report studio Pro, this video shows an example of reports available in the new reporting system including logged in users and detailed information on API calls.

 

 

3. business process overview and tenant engagement, this video shows two different examples of potential designs and UX approaches for BPA as well as tenant engagement points.

 

 

4. Serenity CMS skin, this video shows a quick example of creating a page with content on through the new CMS skin.

 

 

Please find below the links to the supporting documents:

Regenda Homes and Redwing Portal IA Review [pdf] 3MB

VerseOne integrated portals [pdf] 1MB

What good looks like for social housing [pdf] 2MB

Landlord Portal [pdf] 230KB

Generic Example of engagement plan [pdf] 348KB

 

Check Out Our Social Housing Case Studies

  1. CHS Group Customer Story

    CHS Group have been providing great homes in the Cambridgeshire area for 89 years.

  2. Estuary Housing Association

    Estuary Housing Association approached VerseOne Group to help them implement a secure, comprehensive customer portal that integrates with their back office systems.

  3. Westward Resident Portal Customer Story

    Westward Housing Group is a development landlord, managing around 7,500 properties and Shared Ownership homes across the South West of England

  4. Regenda Housing Group

    As a long term VerseOne customer, Regenda Housing Group utilied our powerful product suite (VerseOne DXP) and extensive design expertise to launch their rebranded website and self-service customer portal.

  5. Cross Keys Customer Story

    Cross Keys Homes is a commercial business with a social heart, dedicated to providing high quality, affordable housing and building communities

  1. Website Analytics & Insights: Can you trust your GA4 numbers?

    29th October | 11:00-11:45 am Session 1 of 5 in our GA4 series You report on GA4 every month. Your stakeholders make decisions from it. But how sure are you that the numbers are right? GA4 has a habit of quietly working against you. Staff visits c

    Dates

    1. 29October
    2. 29 Oct 2026 Online & Online

  2. Accessibility in sight: designing for low vision

    Session 1/5 in the VerseOne Accessibility series  Friday 6th November | 11:00 - 11:45 AM  Tailored specifically for Housing comms, digital, marketing, and web teams.   Secure your place   Your website looks fine to you. But

    Dates

    1. 6November
    2. 06 Nov 2026 Online

  3. VerseOne Social Housing Advisory Board

    Dates

    1. 19November
    2. 19 Nov 2026 Royal Horseguards Hotel

  4. Winter Conference 2026

    Mastering Connected Digital Experiences: Inside and Out Wednesday 25th November 2026 The Royal Horseguards Hotel 2 Whitehall Court, London, SW1A 2EJ An exclusive, free-to-attend conference for senior leaders in NHS and Social Housing organisations.

    Dates

    1. 25November
    2. 25 Nov 2026 To be confirmed

  5. Website Analytics & Insights: Beyond page views: what GA4 can actually tell you

    20th January | 11:00-11:45 amSession 2 of 5 in our GA4 series Most teams open GA4, check page views and users, and then close it. That's only a fraction of what it can tell you. Which pages residents visit before they report a repair. Where patient

    Dates

    1. 20January
    2. 20 Jan 2027 Online & Online

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