The below videos are to provide a short example of some of the newly available functionality and solutions within the DXP, if you want a more detailed demo of any of the below please let us know!

1. App, biometrics and notifications, this video shows an example of logging in to the portal via an APP, enabling biometrics to authenticate and also native notifications.

 

2. Report studio Pro, this video shows an example of reports available in the new reporting system including logged in users and detailed information on API calls.

 

 

3. business process overview and tenant engagement, this video shows two different examples of potential designs and UX approaches for BPA as well as tenant engagement points.

 

 

4. Serenity CMS skin, this video shows a quick example of creating a page with content on through the new CMS skin.

 

 

Please find below the links to the supporting documents:

Regenda Homes and Redwing Portal IA Review [pdf] 3MB

VerseOne integrated portals [pdf] 1MB

What good looks like for social housing [pdf] 2MB

Landlord Portal [pdf] 230KB

Generic Example of engagement plan [pdf] 348KB

 

Check Out Our Social Housing Case Studies

  1. Blackwood Housing Association Case Study

    Blackwood Housing Association

  2. CHS Group Customer Story

    CHS Group have been providing great homes in the Cambridgeshire area for 89 years.

  3. Estuary Housing Association

    Estuary Housing Association approached VerseOne Group to help them implement a secure, comprehensive customer portal that integrates with their back office systems.

  4. Westward Resident Portal Customer Story

    Westward Housing Group is a development landlord, managing around 7,500 properties and Shared Ownership homes across the South West of England

  5. Regenda Housing Group

    As a long term VerseOne customer, Regenda Housing Group utilied our powerful product suite (VerseOne DXP) and extensive design expertise to launch their rebranded website and self-service customer portal.

  6. Cross Keys Customer Story

    Cross Keys Homes is a commercial business with a social heart, dedicated to providing high quality, affordable housing and building communities

  1. How Hard-to-Reach Customers are impacting your C-Grade

    11am | 14th April Many housing providers receive feedback from a regular but relatively small group of residents. While valuable, this narrow engagement often leaves organisations without a full understanding of the wider tenant experience and can l

    Dates

    1. 14April
    2. 14 Apr 2026 Online

  2. The Impact of Information Architecture

    21st March | 11am Poor Information Architecture doesn't just frustrate users.It quietly increases risk, drives avoidable demand, and undermines trust across your organisation.This session goes beyond surface-level navigation fixes to explore how str

    Dates

    1. 21April
    2. 21 Apr 2026 Online

  3. Supercharging document management with an AI search assistant

    Housing teams spend valuable time searching for policies, guidance, and internal information across multiple systems. When information is difficult to find, productivity suffers and staff can spend more time navigating systems.  This sessio

    Dates

    1. 6May
    2. 06 May 2026 Online

  4. From Clicks to Clarity: Turning Customer Interactions into Meaningful Insight

    11am | 2nd June Many housing organisations collect large volumes of digital data but struggle to translate this into meaningful insight that improves services and informs decision making. When data is incomplete or shaped by a limited group of resid

    Dates

    1. 2June
    2. 02 Jun 2026 Online

  5. Integrating your Digital Front Doors

    11am | 30th June Many housing organisations are working with fragmented legacy systems, but are still expected to deliver seamless digital services for residents. While also supporting staff across multiple departments and disjointed processes. In r

    Dates

    1. 30June
    2. 30 Jun 2026 Online

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