VerseOne powering Freebridge Digital Experiences

With over two decades of specialising in online digital experiences for the Social Housing sector, VerseOne understands that Freebridge Community Housing requires a true digital partner.  This digital partner should not only deliver on current requirements but also future proof Freebridge with a best in class solution that adapts and flexes with the social housing landscape.
While websites are the digital front door for social housing providers, they also create the foundation on which regulatory compliance, resident self-service, and internal resource efficiency rests. 
A true testament to our partnership approach is the longevity of our customer relationships. We've worked with a large proportion of our clients for over a decade—and some have trusted us for more than 15 years.
To keep delivering value, we provide free educational events (book your place below), along with a customer portal and an accessible knowledge centre, enabling us to share best practices and introduce pragmatic innovations that make a real difference.

Example Websites

The provision of public facing websites extends beyond the core principles of great user experience and brand continuity, into a flexible array of content enriching tools, structures and features.

CHP

CHP

Estuary

Estuary

Cross keys Homes

Cross Keys Homes

Link

Link

Video resources

The below videos are to provide a short example of some of the available functionality and solutions within the DXP, as well as the wider support services we offer. If you want a more detailed demo of any of the below please let us know!

Report Studio Pro

Report studio Pro; this video shows an example of reports available in the new reporting system including logged in users and detailed information on API calls.

Google Analytics 4 webinar

Mobile Principles

Accessibility webinar

Social Housing Events

  1. On-demand: Business Process Automation: Building the foundations of digital transformation

    Event types

    •    Social Housing
    •    On-demand

    Event summary

    At the Housing Innovation Show 2025, our Chief Product & Compliance Officer Chris Mounsey took to the stage in the Business Operations Theatre to share his expertise around business process aut

  2. Cyber Essentials and G-Cloud 15: Reinforcing Our Commitment to Security

    Event types

    •    Social Housing
    •   

    Event summary

    With Cyber Essentials now a mandatory requirement across all Lots on G-Cloud 15, we're proud to reaffirm that we are Cyber Essentials certified. This certification reflects our ongoing

  3. Managing the interplay of G,V & C

    Event types

    •    Social Housing
    •   

    Event summary

    20th Jan | 11am

    The G, V, and C grades are closely interlinked. You might find that one grade is perfect while another lags behind. So, how can you manage these effectively

  4. Transform your complaints and feedback process, save hundreds of hours on admin and ensure each voic

    Event types

    •    Social Housing
    •   

    Event summary

    27th Jan | 11:00am

    Why it matters: 

    Recent regulatory changes and high-profile cases have placed renewed a

  5. Happy staff, happy service: How staff well-being drives better C grades

    Event types

    •    Social Housing
    •   

    Event summary

    10th Feb | 11am

    In the social housing sector, the link between staff well-being and service quality has never been clearer. When front line teams feel

  6. Create thriving communities: How registered providers can lead through place-shaping

    Event types

    •    Social Housing
    •    Online

    Event summary

    Registered providers are under increasing pressure to demonstrate how they put residents and communities at the heart of what they do, in line with the RSH Consumer Standards and the Place-shaper
  7. Google Analytics, the next level

    Event types

    •    Social Housing
    •   

    Event summary

    Following on from our popular Google Analytics for beginner's webinar, we are continuing our learning with the next step along. 

    18th Feb 11am

    Organiser

    VerseOne

  8. The Path to a C1 Grading

    Event types

    •    Social Housing
    •   

    Event summary

    3rd March | 11am

    In this session we will explore how different organisations interpret the C grading, highlight emerging trends, and discuss how scruti

VerseOne DXP | Core Features

Multi-Site Control

Multi-Site Control

Total design freedom, sophisticated workflows and fine-grained Publishing controls for multiple sites makes VerseOne DXP the perfect platform for managing corporate websites, intranets, audience-specific micro-sites, customer portals and more - all in one installation! Digital teams need only learn one enterprise system, and then start to build out across the entire digital estate.

Omni-Channel Delivery

Omni-Channel Delivery

You need to deliver the right content to the right person at the right time - and on the device of their choosing. VerseOne DXP features powerful mobile device features and client-accessible APIs that ensure fast, optimised experiences and Device Appropriate Design on all devices across all screen sizes.

Rich Media Manager

Rich Media Manager

Fully-featured and compatible with all web-safe Media formats - including images, documents, video and audio - with drag-and-drop bulk upload, one-click insertion of Media into Content, full RBAC control, image editing and automated resizing, and more.

Prodigy AI-enabled

Prodigy AI-enabled

Powered by the intelligent Prodigy AI engine at the heart of the platform, VerseOne DXP uses LLMs and smart algorithms to augment your decision-making - not replace it. Prodigy AI powers smart and personalised content delivery based on user preferences, history and role - dynamically showing them the content that they need to see.

Unlimited Online Forms

Unlimited Online Forms

Create and manage unlimited Accessible online Forms - including drag-and-drop question builder, reusable Answers, automated Matrix questions, Results filter and export, GDPR consent, and more.

Powerful User Interface

Powerful User Interface

A multi-layer graphical user interface (GUI) drives power users.Perform actions from anywhere, use multi-layered palettes to manipulate content in multiple places, enjoy intuitive drag-and-drop page builders and media uploads - all delivered consistently across a single GUI.

Bulk Editing

Bulk Editing

Designed specifically for very large digital solutions and organisations, Bulk Editing allows admins to perform actions on thousands of items in a single click. Automate tasks such as adding Categories to myriad content items, or Publish entire folders of Documents with just a few steps.

Versioning & Rollback

Versioning & Rollback

All content is fully Versioned, with Audit History, Version comparison and one-click Roll-back. A comprehensive and permanent History records timestamps, user names, and field-level changes. Versioning delivers peace of mind through visual audit trails and intuitive, reliable error correction.

Unlimited Access Groups

Unlimited Access Groups

Easily control access and permissions sets through the creation of an unlimited number of role-based Access Groups. Administrators can create unlimited numbers of Access Groups, ensuring security through the best practice least privilege principle. VerseOne can help you to get set up - then managing user privileges is a breeze.

Security & Data Protection

Security & Data Protection

With regular Penetration Tests and all content encrypted both in traffic and at rest, your data security is our first priority. VerseOne uses state of the art TLS 1.3 encryption certificates and AES-256 keys generated by FIPS 140-2 certified cryptographic modules to keep your data safe.

Accessibility Tools

Accessibility Tools

Accessibility-focused guidance tools empower your authors to deliver inclusive sites - including technical content alerts (e.g. alt tags and table summaries), AI-driven Readability tools, and more.

Data Compliance Tools

Data Compliance Tools

Our Compliance features are designed to help our customers to comply with their obligations under GDPR and PECR, and includes a number of tools for managing Cookie Consent. The platform also enables administrators to set global or specific user data retention policies, after which the software will automatically remove Forms responses, etc.

Latest News in housing

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Social Housing Winter Conference Celebrates Outstanding Success with Five-Star Feedback

The Social Housing Winter Conference wrapped up to resounding success, with attendees awarding all speakers a perfect five-star rating, capping a day filled with insight, innovation, and collaboration...

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Wave goodbye to annoying cookie banners (soon)

The Data (Use and Access) Act 2025 (DUAA) aims to modernise UK data protection law, balancing innovation with privacy safeguards. One of these provisions removes the need for those annoying cookie ba...

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5 top tips for effective signposting on digital platforms

This is a 7 min read! An engaging user experience enables someone to find the right information, at the right time, and to digest that information easily. That's what information architecture is all ...

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VerseOne Group expands into Northern Ireland with strategic partnership with Apex Housing Association

  London, UK - [12 June 2025] - VerseOne Group is delighted to announce a new strategic partnership with Apex Housing Association (Apex). This milestone forms a key part of VerseOne's expansion ...

person with headset on in call centre with CHP logo overlayed in bottom right hand corner
CHP enhances customer experience (CX) with self-service portal upgrade

We're excited to announce the successful go-live of a new enhancement project for long-standing VerseOne customer Chelmer Housing Partnership (CHP). As a housing association providing over 10,000 home...

Let us help you | Contact our team

VerseOne is the market-leader in our chosen sectors, and we know that we can make a positive difference to your organisation.

If you would like to find out more about any of our products or services, we would love to be able to tell you more - or even to demo them to you.

Contact us today

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