Automating Social Housing Processes

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Automating social housing processes | Reduce admin & Improve efficiency

Housing providers rely on complex processes to deliver safe, compliant services. Intelligent automation helps those processes run with less manual effort. Teams gain time to focus on delivering reliable services to tenants.

Where Automation Delivers the Greatest Impact in Social Housing

Social housing teams manage high volumes of work where speed and accuracy matter. Automation delivers the most value in areas with heavy admin and clear compliance requirements.

Repairs and Work Order Management

Automating job logging, scheduling and contractor updates reduces delays and improves visibility.

Tenancy Onboarding and Document Handling

Automated document creation, verification and e-signatures speed up tenancy setup while maintaining compliance.

FOI and SAR Request Management

Structured workflows manage triage, document retrieval and tracking, reducing risk and manual handling.

Compliance and Audit Reporting

Automated reporting provides real-time visibility and clear audit trails.

How Automating Social Housing Processes Works

Automating social housing processes starts with reviewing how work currently moves across teams and systems. Automation works alongside existing housing platforms. It removes manual steps and improves consistency without replacing core systems.

Identify High-Impact Processes

We identify repetitive workflows that consume time, from repairs coordination to compliance reporting.

Map and Digitise Workflows

Processes are mapped and rebuilt using low-code tools. Manual tasks such as data entry and approvals become structured workflows.

Integrate with Existing Housing Systems

Automation connects securely with housing management and back-office platforms, reducing duplication.

Monitor, Measure and Improve

Dashboards show workflow performance and compliance activity, allowing teams to refine processes over time.

Automation Enabled Through Digital Platforms

0+ Solutions delivered for the NHS and Social Housing (websites, intranets and portals)
0+ Proprietary products at the heart of our DXP, powering some of the most vital services in the UK
0+ Charities supported through our matched contribution scheme

Built To Integrate With Existing Housing Systems

Automating social housing processes does not require replacing existing housing management systems. It's designed to work alongside your current platforms, connecting data, removing manual steps and improving visibility without disrupting core operations.

Speak To Our Social Housing Team

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