The Path to a C1 Grading | Event Details

Summary

3rd March | 11am

Many organisations believe they have a clear understanding of their C grading. Regulatory scrutiny is increasing, and interpretations of C grading have evolved. Assessment now extends beyond written policies to how decisions are made and how services perform in practice.

This session examines how C gradings are being applied today, where assurance most often breaks down, and what must be in place to progress credibly towards a C1 outcome.

 
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Who this webinar is relevant for

This session is designed for senior and operational professionals across social housing, including:

• Executive Directors

• Heads of Housing

• Governance and Compliance Leads

• Asset Management and Operations Leaders

• Tenant Experience and Service Improvement Managers

• Board Members and Non-Executives

If grading, inspection readiness, or tenant outcomes sit anywhere in your remit, this session is relevant.

Why attend this session

• You're operating under greater regulatory scrutiny and need clarity, not guesswork

• You're concerned that your organisation's interpretation of a C grading may not align with the regulator's

• You want to understand how tenant-centric decision-making is being assessed in practice

• You need to move beyond policy statements and demonstrate credible, operational evidence

What you'll come away with

• A clear understanding of how C gradings are being interpreted today

• Clarity on the fundamentals regulators expect to see working, not just documented

• A stronger grasp of how tenant outcomes influence governance and service judgements

• Language and insight you can use internally to align teams and leadership

What we'll cover

• How different organisations interpret the C grading and where misalignment occurs

• The non-negotiable fundamentals that underpin a C1 grading

• What “putting tenants at the heart of decisions” actually means in operational terms

• Ensuring teams have the tools, data, and capability to deliver consistently

VerseOne has worked with social housing providers for over  20 years, delivering  400+ digital and service solutions  across the sector. Our work is grounded in evidence-led insight and supported by a  ISO 9001-certified   delivery framework, helping organisations move beyond assumptions and deliver measurable improvement.

For housing providers seeking clarity on regulatory expectations and a credible path towards a C1 grading:

Secure your place today