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30June
Integrating your Digital Front Doors
Event types
- Social Housing
Summary
11am | 30th June
Many housing organisations are working with fragmented legacy systems, but are still expected to deliver seamless digital services for residents. While also supporting staff across multiple departments and disjointed processes. In reality, many providers are still working without a single source of truth, making it difficult to improve services without creating additional complexity.
This session explores how housing providers can bring together resident and staff experiences through a single digital platform, enabling more consistent services, better staff adoption, and measurable operational improvements.
What you will gain:
- How integrated digital platforms support consistent customer and staff experiences
- Ways to simplify complex technology environments while improving services
- Practical approaches to increasing staff and resident adoption of digital tools
- How a unified Digital Experience Platform (DXP) supports measurable return on investment
An external speaker will provide sector insight on current challenges and future direction, followed by VerseOne exploring how a single platform can support connected digital experiences.
VerseOne has worked with Social Housing organisations for more than 20 years, delivering digital platforms that improve resident engagement, communication, and access to digital services across the sector.
Event details
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