Digital services for housing
Your Digital platforms can work harder
Designed to help VerseOne partners get more from what they already have, with practical support from a team that already knows you and the housing sector.
Explore our digital services ↓Accessibility
Can every resident access the services they need?
Make your digital platforms accessible to every resident, creating a more inclusive experience while meeting your accessibility requirements.
- A full audit against WCAG 2.2
- The fixes made for you
- Your team trained on how to stay compliant
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(analytics)
(analytics)
Website analytics and insights
Find what's getting in the way of your residents.
Find out where residents are struggling to move forward, where their journeys could be better and where your digital services can improve.
- See where residents drop off or get stuck
- Identify what pages works and what needs improving
- Give your team confidence to use the data
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(SEO)
(SEO)
SEO
Can residents find the information they need?
When your site is hard to find or slow, they get frustrated, can't complete what they came to do and are more likely to pick up the phone instead.
- An audit of what's holding you back
- The technical fixes carried out
- Your team shown how to keep climbing
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(site structure)
(site structure)
Information architecture
When people can't find things, they call you instead.
When important tasks are buried under confusing menus, residents struggle to find what they need, get frustrated and end up contacting your team instead.
- A review of how your site is structured
- Journeys rebuilt around real tasks
- Your team trained to keep it clean
Want to know where you could improve?
Book in for a free workshop. You'll receive an SEO domain overview and accessibility score overview, along with quick wins and recommendations on where to focus. We'll also talk through your current platforms, what you want to improve and where we see opportunities.
Book your free workshop