VerseOne BPA

Streamline processes | Improve productivity through automation

VerseOne Business Process Automator (BPA) is a powerful, flexible workflow tool designed to streamline and automate organisational processes — enhancing efficiency, compliance, and user satisfaction. With BPA, teams can define multi-step templates to manage complex pathways, from form submissions to decision-based routing, notifications, and SLA enforcement.

Built with digitisation in mind, BPA features an intuitive interface for mapping processes and internal guidance notes, enabling rapid development and self-service setups. Out‑of‑the‑box templates allow organisations to launch full workflows within days. Deep integration via VerseOne's Autevo platform allows workflows to pull and push data to back‑office systems, ensuring real‑time data coherence and reducing manual work.

Key functionality includes comprehensive audit trails for compliance reporting, performance monitoring at each stage, and branching logic for adaptive workflow paths. The benefits are clear: improved service delivery, tangible ROI, reduced staff workload, and enriched user experience — driving efficiency and satisfaction in sectors like healthcare, housing, and the public service.

VerseOne BPA is part of the VerseOne DXP Platform, which enables its capabilities to be massively expanded when combined with VerseOne Autevo, VerseOne CMS, and the powerful VerseOne Prodigy AI.

Automation

AI-powered Site Building

Set categories and tags into structured taxonomies, and let your website or intranet build itself through the power of AI-driven data relationships to display related content.

Recommendation Analytics

AI-driven analysis of popularity of content - driven through hits, favouriting, and other engagement - allows you to see which content is gaining the most engagement, and automatically surface it across your digital properties.

AI Content Auto-Refresh

Maintain trust in the accuracy of your solution by allowing the Auto-Refresh AI Engine to flag content for automated retirement or re-publishing based on usage, popularity, and engagement.

Business Process Automator (BPA)

Leverage the power of VerseOne's Business Process Automator (BPA) to streamline and automate your process, reduce training and qualification overheads, and improve audit and compliance.