Event types
- Social Housing
Summary
10th Feb | 11am
In the social housing sector, the link between staff well-being and service quality has never been clearer. When front line teams feel supported, valued, and equipped to do their jobs well, the impact is immediate: improved tenant experiences, stronger compliance with the Consumer Standards, and higher organisational performance.
In this webinar, VerseOne explore how building a positive workplace culture, reducing operational pressures, and empowering staff can directly improve outcomes under the C grade. We'll discuss the behaviours, systems, and support structures that enable employees to deliver consistent, empathetic, and high-quality services, and how this ultimately leads to better regulatory outcomes and happier tenants.