Event types
- Social Housing
Summary
When it comes to implementing a digital transformation project, it's clear that getting key internal stakeholders onboard, effectively showcasing the benefits your organisation will receive, and then successfully implementing your chosen solution is often a long and time consuming process.
So, how do you get things off the ground with a project at this kind of scale?
Using our sector expertise and sharing real-world insights ad experiences from VerseOne customers, we're hosting a 45 minute free-to-attend webinar where we'll walk you through the three steps of implementing a self-service solution that drives customer engagement, streamlines operations and future-proofs your digital transformation strategy.
- Step 1: Concept - How to get budget, build a business case, and show the value of self-service.
- Step 2: What good looks like - When you go to tender, what should you look out for?
- Step 3: Completion - When your portal is in place, how do you drive engagement to ensure interaction and ROI?
Starting with the concept, we'll show you how to build a business case that ensures your organisation allocates the right budget to deliver a timely, efficient and effective project. Then we'll show you what good looks like when it comes to the tender process, helping you build your requirements to ensure the end result is an engaging and comprehensive solution. Lastly, we'll demonstrate what a future-proofed portal should look like, enabling real-time integrations that provide you with a 360 view of the customer.
By attending this session, you'll walk away with real life insights from customers who have walked in your shoes, as well as a strategic plan to drive your self-service project from start to finish. To secure your place, click the button below.