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  1. How to Build a Culture of Recognition, Engagement, and Support Across Your Trust

    11th Feb | 11am A people-centred strategy places values, behaviours, and culture at the heart of how organisations work together and support their staff.  Learn how the launch of a staff recognition module within a staff hub, alongside and int
  2. Google Analytics, the next level

    18th Feb | 11am Ready to move beyond the basics? If you're sitting on analytics data but struggling to turn it into insight, this session shows you how to move beyond surface-level metrics and start making informed decisions that improve engagement,
  3. Accessibility: How Organisations Achieve a 99% Accessibility Score

    24th Feb |  11am  Providing an accessible digital experience isn't just best practice. It's essential. With 16.1 million people living with a disability in the UK, inaccessible digital services create real barriers for people trying t
  4. Transform your complaints process, save hundreds of hours on admin and ensure each voice is heard

    4th March | 11 am Across the NHS, complaints and patient feedback play a vital role in improving safety, trust, and care quality. With the introduction of Martha's Rule, organisations now have a clearer framework for responding consistently, transpa
  5. Communication with flexible workers ➡️ Put an intranet in their pocket

    11th March | 11amIn today's flexible, mobile-first NHS environment, staff are working across wards, sites, community settings, and varying shift patterns. When communication is timely, accessible, and secure, it directly supports staff confidence,
  6. Creative Services: The Strategic Impact of Information Architecture

    17th March | 11am Poor Information Architecture doesn't just frustrate users.It quietly increases risk, drives avoidable demand, and undermines trust across your organisation.This session goes beyond surface-level navigation fixes to explore how str
  7. Smarter Search for the NHS with AI

    18th March | 11 amNHS staff lose valuable time every day searching for policies, guidance, and operational documents scattered across multiple systems. What should take seconds often turns into minutes of frustration, repeated questions, and workarou
  8. SEO for Digital Services: Improving Visibility, Speed, and Engagement

    24th March | 11am Search plays a foundational role in digital service performance. Visibility, speed, and structure all influence how effectively users can access digital services. Modern SEO brings these elements together to support reliable, consi
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