TOP 5 REASONS NHS STAFF NEED THEIR INTRANET AS AN APP
Around 75% of acute trust staff are clinical or frontline. Is your intranet keeping up?
Your intranet reaches your desks. Not your wards, your cars or your kitchens.
Ward nurses, healthcare assistants, therapists, porters and community teams spend the working day delivering care, not sitting at a workstation. When important information only lives behind a desktop login, the people doing the most mobile work are the ones most likely to miss it.
How many of your people can the intranet actually reach?
Set your headcount and the share of staff who work away from a desk. Most trusts sit well above half, rising to around 80% in community services.
staff likely work away from a desk, and rely on someone passing the message on
Indicative figure. Desk-based roles are roughly a quarter of staff in acute trusts and fewer in community services. A demo can map your real split.
What changes when the intranet lives in their pocket
Putting the intranet on a phone changes more than where staff read updates. It changes who can access information, how quickly they can act on it and how consistently the organisation communicates.
Reach staff mid-shift, not end of shift
Ward nurses, healthcare assistants, therapists, porters and community teams spend the day away from a workstation. If an update only lives behind a desktop login, they catch it hours late, or not at all. An app puts the intranet where they already are, in their pocket, so information reaches them while they work rather than waiting for them to sit down.
- Reach frontline teams wherever they work
- Close the gap for staff who never sit at a desk
- Deliver updates in the moment, not end of shift
- One workforce, connected on any device
Notifications that cut through the noise
Staff are buried in email, group chats and printed notices, so the message that actually matters gets lost in the pile. A targeted push notification lands straight on the phone and points them to it. Urgent guidance, service changes and safety alerts stop depending on someone remembering to pass them along in a handover.
- Push urgent updates straight to the phone
- Cut through crowded inboxes and group chats
- Target the right teams, not everyone
- Know important messages have landed
One source of truth, in their pocket
Policies, guidance and forms end up scattered across shared drives, email threads and out-of-date printouts, and staff are never quite sure which version to trust. Bringing everything into one place, reachable from a phone, gives the whole workforce a single, current source of truth. One place to look, and it is always the latest approved version.
- One trusted home for policies and guidance
- Always the current, approved version
- End the hunt across scattered systems
- Reduce risk from out-of-date information
Find the answer, not just the document
Finding one detail buried in a forty-page policy can take longer than the task itself. AI-powered search does the reading for you: ask a question in plain language and it finds the right document and summarises the answer in seconds. Staff spend less time hunting through files and more time delivering care.
- Ask in plain language, get a straight answer
- Summarise long documents in seconds
- Find the detail, not just the file
- Give time back to patient-facing work
Recognition your teams will actually use
Feeling valued is one of the strongest drivers of engagement, yet everyday thanks often goes unsaid. An app lets colleagues recognise each other in a couple of taps, sending a message of appreciation and a recognition point the moment someone goes above and beyond. At Barts Health, the Barts Hearts platform reached teams that had rarely opened the intranet before, with 79% of staff agreeing it recognises everyday acts of kindness.
- Recognise a colleague in a couple of taps
- Peer-to-peer points, given in the moment
- Public thanks that others can see and back
- Reach staff who rarely open the intranet
Royal Papworth put its intranet in every pocket
"Staff love that they can now access the intranet from their phones, wherever they are, without needing VPN. It has enhanced communication and engagement, especially for people who aren't always at a desk."
Craig MacKenzie, Digital Media Coordinator, Royal Papworth Hospital NHS Foundation Trust
2,200 staff given secure, mobile-first access to the intranet.
Supporting the way NHS staff work today
The NHS workforce is increasingly mobile and under pressure. Extending the intranet beyond the desktop helps staff stay informed, reach the information they need and connect with services wherever they are working.
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