Event types
- NHS
- Online
Summary
Recent developments, including the introduction of Martha's Law, have highlighted the vital role that effective complaints and escalation processes play in protecting patient safety and strengthening trust.
NHS staff are under increasing pressure to deliver compassionate, transparent, and timely responses, while balancing growing caseloads and complex compliance requirements.
Patient Voice was built to address these issues and provide AI-assisted complaints handling. Giving every patient the power to be heard and their feedback acted upon.
Agenda
- Martha's rule & complaints pressures
- Best practice for complaints teams
- How Patient Voice helps you meet compliance standards, whilst reducing administrative burdens
- The experience for your patients, their families and carers
- The potential return on investment
Here is the registration form we need to use:
Or link here https://share.hsforms.com