Our Managed Cloud Services (MCS) provide a robust, private environment powered by Microsoft Azure. Hosted exclusively within the Azure UK South data centre—with backups in a separate UK-based Availability Zone—we ensure your data remains sovereign, secure, and always accessible.
Experience complete peace of mind with a fully managed environment designed to keep your digital solutions fast, resilient, and secure:
VerseOne delivers fully managed cloud services designed for organisations operating in regulated environments. As a Microsoft Cloud Partner, VerseOne combines enterprise-grade infrastructure with rigorous security and compliance standards, ensuring digital platforms remain fast, resilient and protected at all times.
With ISO27001 accreditation and Cyber Essentials certification, security is embedded at every layer, giving organisations confidence that their data, systems and users are fully safeguarded.
Experience complete peace of mind with a managed environment built for performance, resilience and security:
99.99% Guaranteed Uptime - High-availability servers with intelligent load balancing, designed for scalable workloads and seamless fail-over.
UK-Sovereign Data Centres - All data resides in Microsoft Azure's UK South region, ensuring no third-party processing outside of UK jurisdiction.
Defence in Depth - Comprehensive protection including multiple firewalls, network segmentation, and full encryption both in transit and at rest.
Proactive Monitoring - 24/7 minute-by-minute monitoring with automated alerting to ensure constant service availability.
Access to VerseOne's managed cloud services is secured through intelligent load balancers and NGINX Web Application Firewalls, providing a robust first line of defence. Traffic is distributed across separated, multi-node clusters, supported by high-availability database architecture and dedicated storage.
The Cloud Infrastructure Team continuously monitors performance using Microsoft Azure's advanced tooling, with proactive alerts set against defined thresholds. This is complemented by external monitoring to measure real-world uptime and page performance. Full transparency is provided through the MyVerseOne Customer Portal, giving real-time visibility of service performance and availability.
| Service | Gold | Platinum | Platinum Plus |
|---|---|---|---|
| Media Storage | 10GB | 25GB | 50GB |
| Bandwidth | 20GB /month | 75GB /month | 350GB /month |
| Solution Uptime | 99.99% | 99.99% | 99.99% |
| Network Uptime | 99.99% | 99.99% | 99.99% |
|
Account Review Partnering with you to maximise the clinical and operational value of your solution. |
Half Year | Half Year | Quarterly |
|
Access to MyVerseOne A personalised, centralised portal for all your account insights and support. |
Yes | Yes | Yes |
|
Access to Compliance Library Rapidly meet NHS standards with pro forma DPIAs, DTACs, and DCB0129/0160 documentation. |
Yes | Yes | Yes |
|
Loyalty Rewards Accrue value redeemable against future VerseOne solutions and specialist services. |
500 points per year | 1,000 points per year | 1,500 points per year |
| Solution Support Unlimited expert support for a predictable and sustainable cost of ownership. |
Monday – Friday, 9am – 5pm | Monday – Friday, 9am – 5pm | Monday – Friday, 9am – 5pm |
| Managed Cloud Environment Support Safeguarding high-availability access and clinical safety for your digital estate. |
24/7 Monitoring | 24/7 Monitoring | 24/7 Monitoring |
| Champion Customer Programme Drive the future of healthcare tech through proactive participation in our development roadmap. |
- | Yes | Yes |
| Access to eLearning guides | Yes | Yes | Yes |
| Invite to Customer Product Board Influence the next generation of VerseOne solutions to meet evolving NHS needs. |
- | - | Half Year |
VerseOne is the market-leader in our chosen sectors, and we know that we can make a positive difference to your organisation.
If you would like to find out more about any of our products or services, we would love to be able to tell you more - or even to demo them to you.
We work with Commercial Crown Services, enabling you to procure a variety of VerseOne solutions via their DOS 7 and G-Cloud 14 frameworks.
Do you want to be part of a market-leading, well established and successful organisation, fuelled by a start-up attitude and entrepreneurial nature?
If you're a driven and ambitious individual looking for a career path that will provide you with development opportunities in a rewarding sector - we'd like to hear from you. We're always on the lookout for passionate and skilled individuals to add value to our organisation
