09:30 – Arrival and Registration
10:00 – Welcome
Why productivity matters across Health and Homes.
Setting the scene on shared pressures across healthcare and housing, including time, cost, and operational efficiency.
10:15 – Keynote Speaker
A forward-looking view on the challenges with current technology in the public sector.
Exploring policy, regulation, and rising expectations from customers and service users.
11:15 – VerseOne Version 6
Reducing complexity and improving productivity.
How teams can spend less time navigating systems and more time delivering outcomes through better access to information and streamlined processes.
12:15 – Lunch
Networking and refreshments.
13:15 – Panel Discussion
Integration and automation as the foundation for productivity.
Customer perspectives on connecting systems, improving access to data, and reducing duplication across day-to-day operations.
14:00 – Breakout Sessions
Improving Customer Experience (CX)
How clearer information, self-service, and connected services improve outcomes for patients and customers while reducing pressure on frontline teams.
Supporting Employee Experience (EX)
How better access to information, reduced admin, and stronger internal communication improve morale and productivity.
15:00 – Break
Refreshments and informal discussion.
15:30 – Bringing It Together
From insight to action.
How to build a case for change, with practical steps to reduce complexity, improve access to information, and deliver measurable outcomes.
16:00 – Close
