Tenant Voice Transform your social housing complaints
Tenant Voice helps social housing providers capture, understand and act on tenant feedback in a clear and structured way.
This session explores how social housing organisations are moving beyond one off surveys to continuous listening. Using AI-driven insight, Tenant Voice helps teams understand tenant sentiment, tone, and urgency across complaints and feedback, supporting faster responses and stronger oversight at a C-grade level.
In this webinar, you will hear about:
- How Tenant Voice uses AI to interpret tenant feedback by intent, tone, and urgency
- Gaining clearer visibility of emerging issues before they escalate
- Supporting C-grade oversight with stronger evidence and reporting
- Closing the loop between feedback and action across services
- Embedding tenant insight into everyday service improvement and compliance
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