Customer satisfaction Survey

Thank you for taking the time to complete our survey. Your feedback helps us improve our products and services. This survey should take around 5 minutes to complete.

As a thank you for your time, you'll receive: 

  • 500 loyalty points added to your account (this is the equivalant of half an audit from our Creative and digital marketing experts, you can see how you can gain and use your loyalty points here: MyVereseOne Loyalty points
  • £10 donated to our charity fund on your behalf 

Every response makes a difference, and your participation helps support both improvements to our service and a great cause. 

Customer satisfaction survey 2026

Note: Questions marked by * are mandatory

Onboarding & Implementation
1 10
*This is a mandatory field.

Did the onboarding process prepare your organisation to get value from our products from day one?
Customer Success
1 10
*This is a mandatory field.

Do our Customer Success team understand your organisation's needs?
1 10
Technical Support
1 10
*This is a mandatory field.

Are issues typically resolved to your satisfaction?
Project Management
1 10
*This is a mandatory field.

Have your recent projects met your organisation's expectations?
1 10
Creative & User Experience
1 10
*This is a mandatory field.

Did our Creative and User Experience team understand your users' and organisation's requirements?
Product
1 10
*This is a mandatory field.

Does our product meet your day-to-day business needs?
1 10
0 10
*This is a mandatory field.

Do you feel our product roadmap addresses your organisation's future needs?
Value
1 10
1 10
1 10
1 10

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