Privacy Policy

This privacy policy explains how VerseOne Group ("VerseOne") uses any personal information we collect about you.

Website Information and Cookies

Cookies are text files that are placed on the device you use to browse our websites to collect information about website visitor behaviour and, where a secure area of the website is available, to remember your login details while you are browsing the secure area and keep you logged in if you select that option. Accepting cookies can also help improve your browsing experience by remembering your Accessibility selections as you navigate through the site.

You can refuse to accept cookies from our websites other than the ones that are necessary to enable the website to function correctly for you. If you accept cookies from our websites, you can remove these cookies from your browser at any time using your browser's standard tools.

The websites www.aboutcookies.org and www.allaboutcookies.org provide more general information about cookies and how to remove them.

We do not currently use any tracking or third party cookies on our website, only the Essential Cookies used in or software — none of which is used to track users.

VerseOne CMS Cookies
Name Duration Function Size
JSESSIONID Session Essential cookie for software functionality including session management for authentication, form submission validation, load-balancer configuration. Secured and does not track across websites (domain-specific). Expires at explicit session end (i.e. explicit log out) or 20 minutes of inactivity. 44B
VOPECRA 'Permanent' (multi-year duration) Remembers that a user has accepted cookies from a specific VerseOne CMS-powered website, enabling cookies from GA and Code Droplets (where configured). Secured and does not track across websites (domain-specific). 8B
KMLI_FRONTEND Configurable duration Remembers the user so that they do not have to explicitly login to the CMS or front-end features. Secured and does not track across websites (domain-specific). Duration is configurable in VerseOne CMS (default is 2 weeks). 141B
TS0xxxxxxx Session Essential cookie for maintaining context across VerseOne 's multiple high-availability application servers and secure Web Application Firewall (WAF). Secured and does not track across websites (domain-specific).  Expires at explicit session end (i.e. explicit log out) or 20 minutes of inactivity. 116B

(If you are a VerseOne customer, see our VerseOne DXP Application Cookies page to understand how your VerseOne software uses cookies, and how it empowers you to use cookies safely and legally.)

What information do we collect about you?

We collect information about you when you contact us about products, services, and events, and when you place an order with us for products and services. We also collect information when you voluntarily book places on our events, fill in forms on our websites, provide feedback, and connect with us on social media such as Twitter and LinkedIn. Website usage information is collected when you accept cookies from our websites, but is never used for identification, only to help us improve your journey through our websites.

VerseOne will never share your information for marketing purposes with any parties outside of VerseOne Group.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing from us, you may opt out at any time.

You have the right to object to our processing of your personal data for marketing purposes at any time.

To exercise your right to object, please complete the form at the bottom of this page.

Access to your information and correction

You have the right to request a copy of any data VerseOne holds or processes about you.

It is important to us to ensure any information we hold about you is accurate and up to date. You may ask us to correct or amend the information we hold about you at any time.

To request a copy of your information or make a change to it, please complete the form at the bottom of this page.

Other websites

Our websites contain links to other websites. Our privacy notice applies only to VerseOne and its websites. If you follow a link to another web destination, you should consult that website's privacy policy for further information about their practices.

Changes to our privacy policy

Our privacy policy is reviewed regularly, as well as whenever new legislative or regulatory changes are announced that affect how we manage the data and privacy of our visitors and customers. We place all updates on this page, and provide a downloadable soft copy of Privacy Policy[pdf] 40KB and VO-Data Protection Policy 297KB for your convenience. The soft copies also display the date the policy was last updated.

How to contact us

If you have any questions about our privacy policy or how we manage information we hold about you, please complete the form below. You can also contact us at compliance@verseone.com

Make a new privacy or data protection query

Version history: VO-ISO-PRIV-1.5 (2019-09-12)

Documents

  • Data Protection Policy 297KB  — This document describes VerseOne's obligations, processes, and procedures as Data Controller and Data Processor and outlines the company's compliance with GDPR and the Data Protection Act 2018.
  • Privacy Policy [pdf] 40KB — This document explains how your privacy is handled at VerseOne.
  • Records Management Policy [pdf] 49KB —This document details VerseOne's approach to records management.
  • The "Make a new privacy or data protection query" form above helps you exercise your rights under GDPR and the Data Protection Act 2018.