Consultation and Discovery
At the outset of any new website project, we know that you and your team are likely to have a whole host of ideas about how your website should look, the content it should include and the functionality that it should offer. But experience has taught us that, to maximise the value of this input for your project, these ideas need to be channelled, expanded and developed in the right way. We kick off your new website project with a series of structured consultation, discovery and planning sessions to help you do just that.
At VerseOne we take pride in every implementation that we deliver. We use validated code and tools to build your custom design onto your VerseOne CMS. Your design elements are crafted into web code by talented front-end developers to make sure that everything about your site operates smoothly. We will also set up any soft key configurations you require to make your VerseOne solution perfectly customised and highly usable.
Every design we create is unique and tailored to the specific needs of your project. We use proven methods to make sure that the design of your website meets the needs of your organisation and stakeholders. By producing mood-boards, style tiles, hi-fidelity mock-ups and live protyping, you can be confident that no stone will be left unturned when it comes to the design of your solution.
Each of our website solutions puts you in the driving seat. By not being template driven, VerseOne CMS allows your website administators to have complete flexibility when deciding the lay out your pages. Using our slick drag-and-drop interface and visual wireframing functionality, you can create and update your own layouts and user journeys, allowing your website to evolve along with your organisation.
Accessibility at its Heart
Accessibility is one of VerseOne's core principles. VerseOne CMS comes with inbuilt accessibility tools, giving you peace of mind that your website content will adhere to accessibility guidelines. Helpful hints on accessibility issues and how to fix them help to educate and support your website administration team as they generate content for your online solution.
Support and Maintenance
We take pride in supporting our customers through their journey. As well as providing on-going maintenance for all of our solutions, from design enhancements to software bug-fixes and minor upgrades, no matter how you contact us (via our online portal, email, or telephone), each call is triaged by our support team. Acting as a single point of contact, this team ensures that each ticket is prioritised, allocated an agreed Service Level Agreement (SLA) and resolved within an agreed timescale.