Enhance your solutions by creating a customer communication channel

Vocoll is our support, collaboration and communication product. It brings efficiency to your customer journey and your teams.

Enable your Customer Support Team to drive greater customer engagement through efficient online engagement. With a customer satisfaction rating of over 60%, Live Support will make your stakeholders happier and your business more successful.

Not only does Live Support deliver better customer service, but you can make real cost savings—handling more calls with the same levels of assistants. And, unlike a phone call, you can even upload documents and screenshots.

  1. Strengthen team collaboration

    Agile and targeted personal and group communication

  2. Increase customer satisfaction

    Enables your customer support teams to drive greater engagement

  3. Streamlined customer service

    Efficient multi chat management

  4. Efficient scaling

    Bolt on services as you need them

  5. Communicate securely

    Encrypted communication keeps things secure

  6. Sector specific intelligence

    Functionality that is tailored to your sector

  7. Personal

    Live support that enhances the customers experience

  8. Self help

    A knowledge base that raises relevant answers to customer queries

Vocoll key features

Vocoll is a highly capable communication and collaboration platform, delivering real improvements in customer experience.

Build Stronger Teams

Build Stronger Teams

Watch your teams become more efficient through timely, targeted communication—and ditch cumbersome and wasteful email chains.

Security & privacy

Security & privacy

Security is a huge priority. Team Fusion's secure conversations are transferred in 256-bit SSL encryption—the same security protocol as online banks—and all data is stored within the United Kingdom.

Scale Efficiently

Scale Efficiently

Vocoll’s innovative micro-service architecture and Fair Licensing Policy means that you can quickly expand your apps as you expand your business.

Work smarter

Work smarter

Vocoll’s collaboration tools enable your organisation to realise the value in your team members, your business content, and to drive success.

Find out more about Vocoll

Find out more about Vocoll, VerseOne Group's collaboration and Live Support platform, by visiting the dedicated website at: www.vocoll.com

The right partner for success

VerseOne provides more than 250+ successful, innovative and market-leading digital transformation solutions across the UK public sector.

Let us know what you need, and our exert consultants will be able to discuss further case studies, help with business plans and tender requirements, and more…

Contact us to discuss your requirements