Support, collaboration, and communication

Vocoll is our support, collaboration and communication product. It brings efficiency to your customer journey and your teams.

Powerful features and functionality

Enable your Customer Support Team to drive greater customer engagement through efficient online engagement. With a customer satisfaction rating of over 60%, Live Support will make your stakeholders happier and your business more successful.

Not only does Live Support deliver better customer service, but you can make real cost savings—handling more calls with the same levels of assistants. And, unlike a phone call, you can even upload documents and screenshots.

  • Bullet Point 1 Strengthen team collaboration

    • Agile and targeted personal and group communication
  • Bullet Point 2 Increase customer satisfaction

    • Enables your customer support teams to drive greater engagement
  • Bullet Point 3 Streamlined customer service

    • Efficient multi chat management
  • Bullet Point 4 Efficient scaling

    • Bolt on services as you need them
  • Bullet Point 5 Communicate securely

    • Encrypted communication keeps things secure
  • Bullet Point 6 Sector specific intelligence

    • Functionality that is tailored to your sector
  • Bullet Point 7 Personal

    • Live support that enhances the customers experience
  • Bullet Point 8 Self help

    • A knowledge base that raises relevant answers to customer queries

Find out more...

Find out more about live support, powered through Vocoll, VerseOne Group's collaboration and Live Support platform by visiting www.vocoll.com

Contact us today to discuss your next project

Call us on +44(0)1483 751 827 or

Email us to discuss your specific requirements

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We make lives better by providing optimised and personalised digital customer experiences.

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Why work with us?

Why work with us?

VerseOne empower you to provide personalised digital experiences that optimise workflow and customer engagement, alongside a full range of incredible creative, digital and professional services.

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