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Live Support and Live chat - An essential tool for a modern customer service experience

Event details

Thursday 25 August 2022 10:00

Vocoll Live Support Key features:

  • Live support channel for tenants to contact with any enquiry e.g. repairs reporting, anti-social behaviour, housing applications and much more.

  • One agent can deal with multiple queries, increasing efficiency and customer satisfaction by reducing phone queues.

  • In-built team communication to streamline internal communications.

  • Browser based and compatible on any device

  • Comprehensive reporting and analysis.

Live Support and Live chat - An essential tool for a modern customer service experience

  • Type Housing Hot Topic Event
  • Venue Your Desk
  • Start 25 Aug 2022 10:00
  • End 25 Aug 2022 11:00
  • Organiser VerseOne Admin
  • Email tickets@versone.com
  • Places 20

Details

Vocoll Live Support Key features:

  • Live support channel for tenants to contact with any enquiry e.g. repairs reporting, anti-social behaviour, housing applications and much more.

  • One agent can deal with multiple queries, increasing efficiency and customer satisfaction by reducing phone queues.

  • In-built team communication to streamline internal communications.

  • Browser based and compatible on any device

  • Comprehensive reporting and analysis.

Live Support and Live chat - An essential tool for a modern customer service experience

Meet at…

Teams link to be published prior to the event.