- Type Housing Event
- Venue Online Forum
- Start 06 May 2021 11:00
- End 06 May 2021 12:00
- Organiser Kevin Allder
- Email email@example.com
- Places 20
Digital Tenancy is still a key buzz phrase in the Social Housing Sector and the benefits to both tenants and staff have been discussed for years. One of the main challenges since the first lockdown is how to take a new tenant through your onboarding process while your head office is closed and the process involves gathering ghe following:
- proof of ID
- proof of earnings
- signing tenancy agreements
- taking rent payment and setting up direct debits
- arranging a move in date.
Digital Tenancy onboarding is here, now. See how you can take a new customer through the process in a low-touch manner (adhering to social distancing rules), including creating their self-service portal account through your website.
Join the VerseOne Social Housing team to explore how customers are onboarding their tenants and how you could also resolve this critical operational issue.
At this event, we’ll be covering some of the following:
How a tenant starts the process
Upload supporting documents securely
How your team validates the data and documents
Take payments for rent and setup a direct debit
Create the tenancy agreement online – including a digital signature
Ensure GDPR compliance by avoiding collecting unnecessary data
Arrange a moving in date
Register using the form and join us to contribute, learn and share your ideas around Digtal Onboarding. We look forward to hosting you on the day.