- Event Type Housing Event
- VenueOnline Forum
- Start04 Nov 2021 10:30
- End04 Nov 2021 11:30
- Total places20
If tenants are to be able to hold their landlords to account, they need information on how their landlord is performing.
The Social Housing Charter seeks to balance the relationship between HAs and tenants and build strong connections between them to ensure transparency and accountability. Landlords need to consider their tenants, at all times and define their purpose. It is also very important that the tenants voice is heard and that HAs improve all the time.
Join the VerseOne Social Housing team to explore how HAs are ensuring that they adhere to the Soical Housing Charter in terms of performance, accountability and transparency.
At this event, we’ll be covering some of the following:
How will a HA's perfomance be measured?
What areas will be measured?
What do you do with the results and how you can share the results to be transparent?
Tenant surveys - How often should you survey?
What measures do you initiate if you get a bad survey?
Register using the form and join us to contribute, learn and share your ideas around this important topic. We look forward to hosting you on the day.