Beyond Self-Service: A Digital Engagement Hub for Social Housing Providers

Beyond Self-Service: A Digital Engagement Hub for Social Housing Providers

The VerseOne portal solution enables residents to manage their housing needs easily and at their convenience, from paying rent & and tracking repairs to ASB and accessing the chatbot - but that's just the beginning. It's also a space where you can listen, learn, and build trust through interactive tools such as:

  • Live polls to capture instant feedback on local issues or service changes
  • Community forums that give residents a voice and foster peer support
  • Integrated surveys and sentiment tracking to shape services and priorities
  • Personalised dashboards that increase transparency and reduce inbound queries

Whether it's consulting on neighbourhood improvements or gathering insight on digital inclusion, the portal becomes your front line in building a collaborative relationship with your tenants.

A Laptop, tablet, mobile displaying a website.

Fully Integrated, Seamlessly Connected

With secure Single Sign-On and robust APIs, our platform integrates easily with other core back office systems such as CRMs, repair systems, and housing management platforms — ensuring residents and staff always see the right information in real-time.

Transform your portal from a service point into a digital community that drives better results and improves lives.

Market-leading solutions

Our awards and recognitions

  • Microsoft Cloud Cyber Essentials
  • ISO 27001 Certified ISO 9001 Certified
  • Red Herring Winner Integrated Health Awards 2023 Winner
  • Innovation & Excellence Investors in People Logo
Contact our team

Let us help you | Contact our team

VerseOne is the market-leader in our chosen sectors, and we know that we can make a positive difference to your organisation.

If you would like to find out more about any of our products or services, we would love to be able to tell you more - or even to demo them to you.

 

Contact us today

 

Frictionless purchase

Procurement Frameworks | Frictionless purchase

 

Digital Outcomes and specialists logo G-cloud logo

 

We work with Commercial Crown Services, enabling you to procure a variety of VerseOne solutions via their DOS 7 and G-Cloud 14 frameworks.

 

Get in touch to find out more

a person holding a clipboard

Careers | Join our team

Do you want to be part of a market-leading, well established and successful organisation, fuelled by a start-up attitude and entrepreneurial nature?

If you're a driven and ambitious individual looking for a career path that will provide you with development opportunities in a rewarding sector - we'd like to hear from you. We're always on the lookout for passionate and skilled individuals to add value to our organisation

 

Apply today