Whether your stakeholders want to view recent transactions, personal account information, private forums, or corporate information and KPIs, secure portals are an excellent way to personalise content in a secure and customised way.
Secure Portal can be easily customised to your organisation's identity and branding to complement your existing website, keeping your users' experience consistent and trustworthy.
Our secure portal solution uses VerseOne Autevo to integrate with your internal data management systems, providing a seamless end-user experience even when account information is held in multiple disparate systems.
Secure Portal improves customer satisfaction and experience. Plus, you get all of the flexible functionality of VerseOne CMS, to configure and design your portal in response to your customers' needs.
With Secure Portal, your customers can:
- Register and login securely
- View details of neighbourhood officers, community nurses, local GPs and other services
- Submit and track enquiries, complaints, and PALS communications
- Report and track repairs and appointment changes
- View account statements and make payments
- Learn about planned maintenance and local improvement works
- View and edit personal information, such as name and contact details
- View and read key documents