If, like many organisations, your different customers or users tend to ask the same types of questions, then having a Frequently Asked Questions area on your website or intranet can address these enquiries straight away, saving time for your users and saving money for you.
- create and publish frequently asked questions and answers and categorise them
- manage multiple FAQs sections in different areas of your site
- track popular FAQs for continuing improvement of your site and service delivery
- devolve responsibility for FAQs to departments, roles, or individual content editors.
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VerseOne provides more than 250+ successful, innovative and market-leading digital transformation solutions across the UK public sector.
Let us know what you need, and our exert consultants will be able to discuss further case studies, help with business plans and tender requirements, and more…