VerseOne Group, the UK‘s leading providers of Cloud-based Customer Experience (CX) solutions within Social Housing, is delighted to announce its partnership with Manifest Software Solutions, integration specialist within the same sector.
This strategic partnership is the formalisation of the great working relationship that the two organisations have had since 2016, during which they have blended the VerseOne CMS and VerseOne Autevo solutions with Manifest's Universal Adaptor to create powerful, seamless and highly configurable self-service portal solutions for Social Housing organisations.
Alan Neilson, VerseOne Group’s Founder and Executive Chairman, said :
“The formalisation of the already successful partnership between VerseOne and Manifest builds on what has already been achieved, which is the delivery of a number of successful and innovative digital transformation portal solutions to our customers — Regenda Group, Tower Hamlets Community Housing, Settle Group and South Yorkshire Housing Association, to name a few. This partnership further bolsters VerseOne’s mission to be the “digital glue” of choice that securely and intelligently unifies and transforms vital digital content for highly personalised self-services by residents, as well as insight and empowerment for the staff who support them.
This combined solution gives our customers the flexibility to easily and seamlessly integrate with a wide array of back office systems (Orchard, DRS, Total Mobile, Payment Gateways, etc.), whilst having the option to swap out any of these systems in the future without impacting their customer experience. This provides the ultimate freedom of choice and future proofing of their systems, avoiding unnecessary business disruption and the best Return on Investment.
We are very excited about this partnership which offers both our organisations’ growing customer base within the Social Housing sector the real benefits of delivering fully secure, integrated, and seamless customer experience to their customers, partners and stakeholders.”
Alan Swift, Managing Director at Manifest Software Solutions, said:
“Manifest take away all the worries associated with integration. This allows VerseOne to integrate its solutions with any system or database using our fully supported Universal Adapter integration tool. We offer the ability to integrate anything with everything: all housing management systems, Microsoft Dynamics, Sharepoint, survey systems — even boiler controllers and home IoT devices. VerseOne’s ability to provide a feature rich user interface allows customers to access their data and systems from anywhere in the world. This is a truly exciting development.”
This partnership provides the framework for both organisations to collaborate more closely to deliver the widest range of secure, integrated, highly configurable, user-led value-add solutions to RSLs and wider public sector — not only for resident portals, but also proven, robust, access-anywhere self-service applications such as contractor management and financial reconciliation solutions.