We would like to say thank you to everyone that attended the Digital Innovation in the NHS event that we held in partnership with Barts Health on Tuesday 19th June. The day was fantastic, with 19 separate NHS organisations sharing their thoughts and ideas. It is great to see people coming together for a common goal, to help make the NHS even better than it already is.
We heard from Megan Skinner, Deputy Director of Communications for Barts Health, on how to build a successful intranet. Barts Health have seen their intranet go from strength to strength since its launch, with a focus on two-way dialogue between the organisation and its staff. A place where staff can freely give their opinions and feedback, helping to create a culture of dialogue. Its seen as far more than just an information repository, with Barts Health continually finding new and intriguing ways of using the platform to connect staff.
Martyn Rollins Digital Communications Manager at London North West Healthcare Trust, talked in fascinating detail about his experience in Social Media and how to make the most out of it in a practical way. Often social media is used without any real consideration of tangible and measurable outputs. Martyn explained how you can gain real measurable benefits from using social media tools correctly.
Chris Hughes, an Independent consultant who has worked on many digital projects within the NHS, shed light on the project management process when delivering true digital transformation initiatives and how optimism bias can greatly effect the success of large scale projects.
Karen Naylor, IT Project Manager at NHFT, talked through how Live Support has helped transform the user experience of certain services, showing that real-time, two-way communication can have a real impact when designed and delivered in the right way.
We will be sharing some videos from throughout the day and we can’t wait to get another event in the diary. These events really help to push, not only our own products forward, but to also foster collaboration between different NHS organisations