Knowledge Centre

The Covid-19 pandemic has in many cases shown how vital the voluntary sector is when it comes to helping those in need, when they most need it.

Digital transformation in the Social Housing Sector is changing the way that services are delivered to tenants and adopting the right mix of technology to deliver better services and cut costs is imperative. The government is also driving change through digitising its services (universal credit) and making a commitment to getting more and more people online.

A substantial percentage of organisations and their top management including the NHS are realising the huge power and benefits of promoting a culture of engagement and collaboration in order to motivate and empower their teams.

Any great user experience is functional and enjoyable and this is achieved by understanding your users’ needs and knowing the factors of what a good or bad user experience is so you can therefore take steps towards higher user engagement and adoption of your product or services.

The thought of increasing those niggling little tasks which make up much-too-large a portion of our working days...

This blog is taken from our recent Digital Transformation Strategy whitepaper, which covers the topic in more depth and detail.

How to take advantage of process automation

In an age where saving time and costs are of key importance, coupled with the rise of technology solutions, surely automating your business processes as part of an overall business transformation strategy is a must.

What makes website and intranet go-lives so fraught with uncertainties, and how can you avoid these?

To give you a helping hand for your current or forthcoming web projects, we have gone ahead and put together our 5 top tips on how to make your web implementation work best for you.

To give you a helping hand for your current or forthcoming web projects, we have gone ahead and put together our 5 top things you can do to make sure your project runs smoothly and keeps to the plan.

To give you a helping hand for your current or forthcoming web projects, we have gone ahead and put together our 5 top tips to help you build a solid foundation and gather the information you need to make a persuasive business case for budget and timescales.

As a digital medium, websites are dynamic and the trends are forever changing. We are just over a quarter of the way through 2018 and thought it was about time we look at the web design trends which are taking hold, giving you food for thought.

Engaging your tenants and stakeholders is one of the biggest challenges to effective digital transformation.

The law is changing, and the General Data Protection Regulation (GDPR) will be in full effect from 25th May 2018.

Really making the most out of your social media when your resources are a little stretched...