How can your digital channels contribute to an outstanding CQC rating?

Northamptonshire Healthcare NHS Foundation Trust (NHFT) went from a CQC Rating of Requires Improvement to Outstanding in only a couple of years, and the Trust's communications and digital channels—focused around enabling their staff to "shine"—made a major contribution to this achievement.

In this half hour video webinar, Andrew Foster, Digital & External Communications Lead, outlines how the Trust used their VerseOne CMS-driven digital channels to make a major contribution to NHFT's Oustanding Rating in their 2018 Care Quality Commission (CQC) inspection.

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