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Empowering Customer Experience and best practice

  • Type Housing Event
  • Venue Regenda Homes
  • Address Commutation Plaza, 1 Commutation Row, L3 8QF
  • Start 24 Sep 2019 09:00
  • End 24 Sep 2019 14:30
  • Places 20

Details

With the explosion of digital channels and on-demand apps, expectations for customer experience are becoming ever higher—are you adequately addressing this issue?

Find out how the perfect blend of technology and user experience processes can raise your customer service to the next level, at VerseOne’s free to attend event in Liverpool.

Exemplar self-service

In May, Regenda Group and VerseOne launched their exemplar self-service portal: to highlight this achievement, Regenda Group has volunteered to host VerseOne’s next Social Housing Event at their Liverpool Offices.

Please join us to find out how our customers are enhancing their customers experience and their future plans.

Agenda

At this event, we’ll be covering the following:

  • what makes excellent customer experiences;
  • how to deliver excellent customer experiences digitally;
  • an excellent experience delivered, what's next?
  • using live chat to deliver excellent service 24x7—“be in while you're out”;
  • how Digital Tenancy improves customer experience.

Speakers are being confirmed, and the event will be a great opportunity to network—and to find out how your organisation measures up.

Book your free place

We look forward to meeting you on the day.

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