Comms
What is your need?
-
External communications channels (web, email, push messaging)
- Internal communications channels (intranet, email, push messaging)
-
Fast content publishing and editing
-
Resident engagement
-
Employee engagement and wellness
Solutions we can help with
For external communicators we provide
websites and microsites, and a range of creative services (e.g. UI/UX design workshops). For internal communicators we provide intelligent work hub solutions, productivity tools , and a range of digital services to help the Comms Team.
Services
What is your need?
-
Faster customer response times and higher satisfaction ratings
- Digital tenant engagement through self-service portals
-
Streamlined tenant processes (e.g. complaints escalation, repairs bookings)
-
Efficiency gains and operational cost savings
Solutions we can help with
For customer services and organisation-wide operations we provide websites and fully integrated self-service portals, multi-channel communication via live chat and collaboration tools, and a range process automation that drives cost-savings, efficiency gains and faster tenant response times.
Digital/Tech
What is your need?
-
Digital experience, transformation and operational efficiency
- Integrated technologies and productivity tools (e.g. Office 365, Housing systems integration)
-
Security and data compliance
-
Managed cloud services (Microsoft Azure)
Solutions we can help with
For Digital Teams we provide a digital experience platform which powers fully integrated resident self-service portals, and a range of digital services and user-centered design services (e.g. UX design and persona development workshops). For Tech we provide an intelligent integration engine to connect Housing Systems and internal productivity tools, plus a range of managed cloud services, securely hosted in MS Azure to help the IT Team.
Finance/Exec
What is your need?
-
External and investor communications channels (web, email, push messaging)
-
Digital tenancy solutions, cost savings and operational efficiency
- Remote working for your staff (seamless access to perform daily tasks)
-
Data security, compliance and auditing capability
Solutions we can help with
For the Exec Team we provide corporate websites and fully integrated resident self-service portals, plus a range of strategic services to help you implement your digital and information governance strategy. We also co-invest in digtial innovation projects through our Innovation Fund and would be delighted to talk to you about new initiatives.
HR/Governance
What is your need?
- Internal communication, employee engagement and wellbeing
- Remote working for your staff (seamless access to perform daily tasks)
- Staff services (expenses management, rostering, recruitment management), and Continuous Personal Development (CPD)
-
Data security, compliance and auditing capability
Solutions we can help with
For the HR Team we provide intelligent work hub solutions, productivity tools, paperless process automation and a range of strategic services to help you improve staff communication and alignment, staff onboarding and resource management, and productivity.
