Event types
- Social Housing
- Tenant Engagement
Summary
A recent government report has revealed that average re-let times in 2021* increased by 50% - costing HA's over £32 million in lost rent.
The pandemic was a catalyst for many in the sector to transform how they sign-up new tenants - using digital is more convenient and secure and reduces the re-let time of your homes.
To help, we are running a series of webinars concentrating on digital tenancy onboarding.
We'll show you how to:
- Reduce time to let your home - digital sign-up is convenient for the applicant and your team, secure and takes less time than arranging a time to meet at your offices
- Receive necessary documents from tenants safely and securely - no more unsecured documents sent over unsecured email
- Minimise admin for your frontline team - more time for bigger tasks
Click here to use our voids saving calculator and see how much you can save.
Reduce pressure on staff...
With customer service resources already overstretched and many still operating on a hybrid work model, enabling tenants to digitally self-serve is proving an effective solution for many Housing Associations.
Helping new potential tenants to help themselves reduces inbound call volumes, gets your tenant set up for going digital from the outset and can save your team 100's if not 1,000's of hours every year.