Vocoll Live Support - Webinar 15th Oct
- Type Webinar
- Venue Your Desk
- Start 15 Oct 2019 11:00
- End 15 Oct 2019 11:30
- Organiser VerseOne Admin
- Email firstname.lastname@example.org
- Places 50
What comes through loud and clear in last year's New Deal for Social Housing green paper is that customers want to be heard and feel valued. We wanted to share howAspire Housing and Severn Vale Housing Association, are achieving this through our Live Support solution, Vocoll.
Vocoll Key features:
- Live support channel for tenants to contact with any enquiry e.g. repairs reporting, anti-social behaviour, housing applications and much more.
- One agent can deal with multiple queries, increasing efficiency and customer satisfaction by reducing phone queues.
- In-built team communication to streamline internal communications.
- Browser based and compatible on any device
- Comprehensive reporting and analysis.
See what you could achieve by joining our free to attend webinar!