VerseOne Customer Day
- Type Event
- Venue DoubleTree by Hilton
- Address 60 Pentonville Rd, The Angel, N1 9LA
- Start 06 Dec 2019 12:00
- End 06 Dec 2019 19:00
- Places 50
We would like to invite you to our annual VerseOne Customer Day to be held on Friday 6th December 2019.
Location: DoubleTree by Hilton, 60 Pentonville Rd, The Angel, London N1 9LA
This year, we're changing things up a bit! We've got a fun day packed full of exciting insights, interactive workshops, awards, prizes and of course - Christmas refreshments.
This years agenda is filled with interactive and fun value add sessions, to help you combine theory and practice to achieve first-class customer experience.
12:00 – Registration and lunch
12:45 – Welcome and introductions
13:00 – Accessibility – 2.1 update
13:30 – Principles of User Journey Mapping – introduction to the UI/UX workshop
14:00 – Interactive UI and UX workshop (putting the theory into action)
15:30 – Coffee
15:45 – Results of UI/UX workshop and next steps
16:00 – Using technology to gain efficiencies within the user journey
16:30 – Monitoring and Optimising Performance using Google Analytics and Tools – Guest Google Speaker
17:30 – Awards and VerseOne update
18:00 – Drinks and networking
It's free to attend. And includes refreshments during the afternoon, followed by a chance to network with peers from similar organisations. It's also a chance for us to give you a BIG Thank You! for your ongoing support over a glass, (or three) in the evening.Book your place