Social Housing Forum - document downloads
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Products
VerseOne is a product company, building intelligent integrations, secure personalised content, and great user experiences on its suite of best-in-class products
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Digital Experience Management
Design, create and maintain, rich and seamless digital experiences with
the market leading digital experience management platform
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Intranets
Find out how our intranet solutions enhance the employee experience, by helping organisations connect, communicate, collaborate in the digital workplace
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Portals
Find out how our secure cms portals can empower your digital customer experience initiatives
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Websites
Our innovative CMS-driven websites empower you to create a stunning interactive digital platform to help you stand out online.
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Process Automation & AI
Streamline processes and unlock more potential from your workforce with
business process automation and AI
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Systems Integration
Leverage your investment through intelligent integration delivering
seamless data flows and value transformation from business-critical systems
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Communication & Collaboration
Open a direct channel to your customers to communicate and collaborate with colleagues
through an easy to use, secure application
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Sector Solutions
VerseOne creates integrated, personalised, and beautiful digital
solutions for the public sector — including websites, intranets,
portals, and more
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Healthcare
VerseOne is a leading supplier to 50+ NHS Trusts — powering 150+
healthcare digital solutions including websites, intranets, process
automation and more
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Websites for Healthcare
Stunning, flexible CMS-driven Healthcare websites, with personalisation and innovative features that empower users with fast, accessible content creation
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Intranets in Healthcare
Intelligent healthcare intranet solutions, integrated with your business
critical apps such as Office365, automating processes to empower
350,000+ staff every day
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Integration for Healthcare portals
Secure, personalised, real-time integration solutions, unifying
Trust-wide systems into powerful healthcare portals and report
dashboards delivering a single customer view
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Online Healthcare Collaboration
A range of specialised healthcare collaboration solutions for delivering
personalised online health channels to support staff, stakeholders and patients
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Integrated Care Systems (ICS)
Leverage your ICS investment through intelligent integration delivering
seamless data flows and value transformation from business-critical systems
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ICS Digital Experience Management
Stunning, flexible CMS-driven ICS websites and intranets, with
personalisation and intuitive inline editing features that empower users
with fast content creation
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Process Automation & Decision Support
Streamline processes and make them transparent with VerseOne Business
Process Automator
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Integrated System Portals
Secure, integrated care solutions, unifying
Trust-wide systems into powerful portals and report dashboards
delivering a single customer view
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Social Housing
VerseOne has worked with 80+ RSLs to deliver market-leading websites,
intranets and customer self-service portals, whilst streamlining
customer service operations
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Websites for Social Housing
Flexible, optimised, and beautiful websites that serve the Housing
sector —powered by our digital experience platform
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Self-service Resident Portals for Social Housing
The digital self-serve, personalised, and secure resident portal that delivers your tenants an enhanced online customer experience
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Intranets for Social Housing
Intelligent intranet software solutions, integrated with your business
critical apps, used by over 350,000 people every single day
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Collaboration & Communication for Social Housing
Online social housing customer communication and collaboration channels - powered by VerseOne
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Local Government
VerseOne delivers websites and citizen portals for Local Authorities in
line with the Gov.uk Design System and Open Standards policy on
ever-tightening budgets
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Commercial
VerseOne provides professional services including UX design, persona
development workshops, alongside cutting-edge digital technology
solutions to the private sector
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Services
VerseOne people are experts in their fields, and our complementary digital services offer real value — from Information Architecture and Customer Experience mapping to after-launch Analytics and SEO.
- Digital Services Information Architecture, Customer Experience touch-points, empathy narratives... These are all crucial elements in making your digital solutions successful.
- Creative Services Creative design is not a mystical art — great creative design solves problems, and to do that you need to know what your visitors are searching for and how to help...
- Implementation Services A robust but flexible project management strategy, blending the best of waterfall, Agile and Prince 2 are essential to de-risking your project and making it successful.
- Analytics & Optimisation Services How do you measure success? One way in which to do so is to set sensible KPIs, and then to measure them after your solution has gone live. This is where VerseOne can help...
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Success Stories
VerseOne has deployed its products and platforms to deliver more than
250 digital solutions for its customers in healthcare, social housing
and local government
- Arun District Council Brand new accessible website designed and launched in accordance with the GOV.UK design system guidelines.
- ClwydAlyn Housing ClwydAlyn launches new customer portal, providing their residents with a fantastic self-service solution.
- Worcester Life Stories A pioneering Life Stories platform which stimulates memories through Life Review/Life Stories reminiscence activities.
- Cambridgeshire and Peterborough NHS Foundation Trust VerseOne delivers a new digital experience for patients in Cambridgeshire and Peterborough
- Cornwall Partnership NHS Foundation Trust Cornwall Partnership NHS Foundation Trust unites staff with new intranet.
- Regenda Housing Group The market's most advanced customer portal and eight business microsites — all powered by VerseOne
- BHR University Hospitals A website that's really focused on their service users, delivering the information they required as quickly as possible and on any device.
- Blackwood Housing With its own mini-brand and name, “The Loop”, Blackwood’s intranet has received positive feedback from staff members and senior management since going live
- Westward Housing The new portal integration gives Westward control over the portal in a way they didn’t have before.
- Epsom and St Helier NHS Trust Using VerseOne's powerful product suite and web expertise, Epsom & St Helier launched their rebranded online presence.
- Cross Keys Homes The VerseOne CMS enables Cross Keys Homes to maintain and develop their website and intranet site in a single CMS
- Barts Health NHS Trust Using VerseOne’s powerful unified CMS platform and web expertise empowered Barts Health to create fantastic and engaging websites, alongside an intranet that truly supports staff.
- Nottingham University Hospitals NHS Trust Nottingham University Hospitals goes live with a new website ahead of TV appearance.
- CHS Group A new customer portal with a wide range of features, so that customers could be confident carrying out self-service online.
- Peabody In late 2016, Family Mosaic partnered with VerseOne to deliver its new online customer portal.
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News & Events
For all of the latest news and views from VerseOne, as well as
downloadable White Papers and analysis, events and webinars, and more
- News The latest news from the VerseOne Group — including new partners, go-lives, events and more.
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Insights
Get the latest knowledge resources from VerseOne including industry
insights, tips, tools and downloadable resources.
- Social Housing Events Join VerseOne and sector experts on our events, examining the critical issues facing the social housing sector in the current environment.
- NHS Events Join VerseOne and sector experts on our events, examining the critical issues facing the NHS in the current environment.
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Company
VerseOne was founded in 2004 with the mission to deploy innovative technologies to make a positive difference to people's lives — principles we still adhere to
- Leadership VerseOne's leadership team has been driving the company since 2004
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Innovation Hub
The VerseOne Innovation Hub nurtures innovation in the public
sector, providing seed capital and incubation services for new ideas in
the field of digital health and other related socially responsible areas.
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Communities and Charities Fund
VerseOne delivers added community social value
- Partners As a professional partner to public sector organisations, VerseOne ensures that security and professional standards are first class citizens.
- Awards and Recognition VerseOne is widely recognised for its professionalism and innovation, as evinced by our list of peer awards, certifications and recognitions.
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Policies
VerseOne company policies, including Accessibility, Privacy, Data Protection, Anti-bribery, and more.
- Privacy and Data Protection As a professional supplier to Social Housing and the NHS, VerseOne takes its Privacy and Data Protection responsibilities very seriously.
- Equality & Diversity Policy VerseOne understands that its people are a valuable asset, and is committed both to equality and diversity, and ensuring a comfortable working environment.
- Bullying & Harassment Policy VerseOne is committed to providing a great working environment for all employees, free from bullying and harassment.
- Confidentiality Policy Confidentiality is a means of providing service users with safety and privacy.
- Accessibility Policy VerseOne makes all reasonable efforts to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 Success Criteria at Level 2 (AA).
- Health & Safety Policy VerseOne is committed to ensuring the health and safety of its staff, as well as contractors and partners working with the business.
- Environmental Policy VerseOne is committed to the environment and sustainability.
- Anti-bribery Policy Bribery is the offering, promising, giving, accepting or soliciting of an advantage as an inducement for action which is illegal or a breach of trust.
- Vulnerability Disclosure Policy This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to VerseOne.
- Careers VerseOne: an established company that retains its entrepreneurial mindset
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Contact Us
Please feel free to get in touch with us
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VerseOne Social Housing Forums & Events
The VerseOne Social Forums & Events bring together people from across the Social Housing landscape to talk about issues that are relevant to the sector.
