Enhance your solutions by creating a customer communication channel
Vocoll is our support, collaboration and communication product. It brings efficiency to your customer journey and your teams.
Enable your Customer Support Team to drive greater customer engagement through efficient online engagement. With a customer satisfaction rating of over 60%, Live Support will make your stakeholders happier and your business more successful.
Not only does Live Support deliver better customer service, but you can make real cost savings—handling more calls with the same levels of assistants. And, unlike a phone call, you can even upload documents and screenshots.
Strengthen team collaboration
Agile and targeted personal and group communication
Increase customer satisfaction
Enables your customer support teams to drive greater engagement
Streamlined customer service
Efficient multi chat management
Bolt on services as you need them
Encrypted communication keeps things secure
Sector specific intelligence
Functionality that is tailored to your sector
Live support that enhances the customers experience
A knowledge base that raises relevant answers to customer queries
The right partner for success
VerseOne provides more than 250+ successful, innovative and market-leading digital transformation solutions across the UK public sector.
Let us know what you need, and our exert consultants will be able to discuss further case studies, help with business plans and tender requirements, and more…