VerseOne SRM
Stakeholder Relationship Management
VerseOne SRM is a web-based (“cloud”) software application for managing relationships and communication with stakeholders across an organisation. “Stakeholders” are any individuals or groups who have some right, interest, or ownership role in an organisation.
360° Intelligence
Gather and link all of the information you want about your stakeholders, from contact details to conversations you and your colleagues have had, so you're never at a loss to know contacts' relationships to your organisation.
Intuitive Features
Eliminate information silos and streamline your communications with an application that learns every time your perform an action and builds and tracks relationships for you.
Web Accessibility
Guarantee a truly Accessible relationship management experience with VerseOne SRM's built-in Disability Discrimination Act (DDA) compliance checkers and Web Accessibility Initiative—Accessible Rich Internet Applications (WAI-ARIA) integration.
Secure Workflows
VerseOne SRM has a beautiful, powerful interface with drag-and-drop capabilities, flexible workflows, and secure Permissions and Approval features, delivering a superlative user experience that is swift, smooth, and efficient.
A New Approach to Stakeholder Communications
Who are your stakeholders? They can include:
- Customers or service users
- Related service providers
- Local authorities
- Partners
- Third-sector organisations
- Suppliers
- Public relations contacts
- Internal staff
- Board members
- Networking contacts
- Peer organisations
- Members
- General public
VerseOne SRM enables users to create, manage, and engage with contacts and organisations, storing key intelligence about their people, operations, and interactions across the history of the relationship. VerseOne SRM also supports:
- Event management, including invitations, venues, bookings, and attendance
- Campaign management, including branded emails, newsletters, and surveys
- Engagement exercises
- Customisable stakeholder groups for highly targeted communications
- Full graphical reporting, auditing, and change histories
By supporting so much functionality, VerseOne SRM provides a more effective, personalised, and intelligent level of communication and interaction.
Last updated: 16 May 2012
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