VerseOne Solution for Local Government
A Transactional Web Content Platform for Modern Government
VerseOne CMS Web for Local Government
Ensure that the world's window into your organisation—your website—is a powerful business tool and communications springboard that encourages interaction, enhances service delivery, and reinforces your identity and values to your audience.
VerseOne SRM for Local Government
Gather a comprehensive picture of the interactions and relationships between all of the people who matter to your business with the revolutionary stakeholder relationship management application, developed uniquely for and in partnership with VerseOne's chosen market sectors.
VerseOne CMS Intranet for Local Government
Facilitate professional staff development, efficiency, and quality assurance across your whole organisation with an effective business tool to support your business practices and interactions with suppliers and drive efficiencies.
VerseOne BPM for Local Government
Capture, organise, track, and action tickets—for complaints, repairs, issues, and support—through a secure web portal.
VerseOne Services for Local Government
VerseOne champions Web Accessibility and provides design, support, hosting, and project management, all within the framework of the Information Architecture Process, in order to deliver effective and predictable results customised to your sector.
Enter the Public Consciousness
Local authorities are in a state of flux: overburdened, under-funded, and trying to balance the needs of local citizens against the demands of central government. Predicted budget squeezes and staffing reductions make automating services and processes imperative. In these circumstances, a superior web presence is more important than ever, as it ensures local citizens of all backgrounds and abilities have access to the vital services they need whilst also enhancing the authority's public profile and contributing to its good reputation.
- Local citizens want to pay their council tax, apply for parking and benefits, keep abreast of planning and other works, and know what's going on in their community
- Staff members want to know about changes in funding and procedures, keep up-to-date with council decisions, and streamline their workloads
- Regulators want to assess how well you're addressing the particular needs of your community and your level of compliance with transparency requirements, governance regulations, and guidelines
- Local press and government bodies want to know what initiatives you've introduced, report on the quality of your local services, and showcase how you're engaging with your community
- Other local authorities want to glean inspiration and share best practice
VerseOne works with local authorities to ensure they have a dynamic, Accessible web presence that caters to their audiences' needs, markets and promotes the council's activities, enhances interactivity and transactional service delivery, and provides excellent value for money.
Champion Customers, the Local Government and Customer Advisory Boards, and an in-depth understanding of and commitment to the local government sector have enabled VerseOne to develop aspects of its web content applications that are specifically designed to suit the objectives and requirements of both large and small councils.
But a solution is not just about products: VerseOne's unrivalled market knowledge means that all of its services, from project management to free value-added events, address the concerns and work within the established practices of the local government sector and ensure that your web presence contributes to satisfying the requirements of inspectors and other regulators.
This knowledge and commitment mean you never have to use valuable time educating the VerseOne team about the way your council works, and the local-government-specific features of the VerseOne product suite provide you with the web functionality you need, when you need it, in a flexible, robust, and above all, affordable and competitive web content solution.
Last updated: 18 December 2010
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