VerseOne Solution for NHS

Better Health Through Better Information Delivery

Become a True Social Enterprise

To meet stringent guidelines (such as Freedom of Information (FOI) and Accessibility) and the demands of government and regulatory bodies whilst delivering a comprehensive set of services that satisfies the needs of its diverse patient base, the NHS is evolving rapidly. A cornerstone of this is to streamline processes and to adopt online strategies to improve patient experience by making the right information available online.

While NHS bodies restructure, join together, split apart, and incorporate shared services, a trust's web presence can be a reassuring constant. It can help to keep satisfaction and confidence high, enhance stakeholder communication, and ensure that information about changes and alterations to service provision is easily accessible to those who need it most: the patients, stakeholders, and GPs whose attention you need to attract.

• Patients want to book or cancel appointments, find out what to expect from their treatment, and read profiles of clinicians and their services
• Visitors want to know contact information ward visiting hours, look at maps of directions and hospital car parks, and discover what services are available for them, such as restaurants and chaplaincy
• GPs want to see comprehensive contact details for clinicians and departments, view waiting times, infection rates, and audit results, and familiarise themselves with referral pathways, admission information, and facilities
• Local press and government bodies want to know what initiatives you've introduced and how you're engaging with your community
• Other NHS trusts want to glean inspiration and share best practice

VerseOne works with all types of NHS trusts to ensure they have a dynamic, Accessible web presence that caters to their audiences' needs, markets and promotes the trust, enhances interactivity and patient empowerment and service delivery, and provides excellent value for money.

Champion Customers, the NHS and Customer Advisory Boards, and an in-depth understanding of and commitment to the NHS market have enabled VerseOne to develop aspects of its web content applications that are specifically designed to suit the objectives and requirements of healthcare providers.

But a solution is not just about products: VerseOne's unrivalled market knowledge means that all of its services, from project management to free value-added events, address the concerns and work within the established practices of the NHS sector and ensure that your web presence contributes to satisfying the requirements of inspectors and other regulators.

This knowledge and commitment mean you never have to use valuable time educating the VerseOne team about the way your trust works, and the NHS-specific features of the VerseOne product suite provide you with the web functionality you need, when you need it, in a flexible, robust, and above all, affordable and competitive web content solution.

Last updated: 18 December 2010